Head of Luxury Spa & Wellness

The Standard Spa Miami Beach; Miami Beach (FL); On-site; USD 180,000 - 250,000; Full time

Job summary

The Spa Director leads the daily operation, financial performance, and continued development of The Standard Spa, Miami Beach’s spa and wellness experience. This role elevates service, treatment quality, and the atmosphere of the spa while preserving the property’s relaxed, creative, and welcoming spirit.

Overseeing massage, facials, nail services, the hammam, cold plunge, sauna, steam room, yoga studio, and retail, the Spa Director ensures every element contributes to a thoughtful and memorable

Qualifications

• Five+ years of progressive spa leadership experience in luxury hotel or resort spa.
• Hotel spa experience required.
• Proven track record improving service standards, guest satisfaction, and financial results.
• Experience overseeing multiple treatment disciplines, retail, and hydrotherapy or spa baths.
• Strong financial skills: budgeting, forecasting, labor management, pricing, and inventory controls.
• Ability to recruit, coach, and lead practitioners and managers.
• Excellent English written and verbal communication.
• Proficiency with spa reservation systems and reporting.

Responsibilities

• Maintain luxury service standards with personalized attention, discretion, and thoughtful follow-through.
• Oversee spa operations across treatment rooms, baths, and yoga studio.
• Lead and develop a diverse team of practitioners and staff.
• Manage bookings, availability, and facility utilization.
• Collaborate with hotel departments to align wellness programming.
• Review guest feedback and drive service improvements.
• Develop annual spa budgets and monitor financial performance.
• Ensure safety, sanitation, and equipment maintenance.

Skills

Spa leadership

Service improvement

Multi-discipline oversight

Luxury service

Financial management

Cross-department collaboration

People leadership

Organizational skills

English communication

Spa systems

Education

Hospitality/Business/Spa degree

Job description

The Spa Director leads the daily operation, financial performance, and continued development of The Standard Spa, Miami Beach’s spa and wellness experience. This role elevates service, treatment quality, and the atmosphere of the spa while preserving the property’s relaxed, creative, and welcoming spirit.

Overseeing massage, facials, nail services, the hammam, cold plunge, sauna, steam room, yoga studio, and retail, the Spa Director ensures every element contributes to a thoughtful and memorable