Head of Lifecycle Marketing Enablement & Transformation

J.P. Morgan; New York (NY); Sur place; USD 250 000 - 350 000; Plein temps

Avantages offerts par ce poste

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Résumé du poste

J.P. Morgan in New York seeks an Executive Director to lead Lifecycle Marketing Enablement within the Engagement and Product Marketing team, shaping strategy, operating model, and transformation across consumer marketing.

You will partner with senior leaders across Product, Data & Analytics, Technology, and Finance to modernize capabilities, improve speed and impact, and drive scalable customer experiences.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Technology or related disciplines.
• 10+ years leading large-scale marketing, strategy, operations, transformation, product, or customer experience.
• Experience building leadership teams in complex, matrixed environments.
• Proven ability to drive strategic roadmaps with measurable outcomes.
• Strong executive communication and presentation skills for senior stakeholders.

Responsabilités

• Define and execute the lifecycle marketing enablement strategy and multi-year roadmap.
• Set priorities, governance, and operating models to improve speed, quality, and scalability.
• Drive modernization initiatives across audiences, channels, journeys, and communications.
• Partner with senior leaders across Product, Technology, Digital and Data & Analytics to scale capabilities.
• Lead strategic business operations including planning, governance, performance management, and budgeting.
• Oversee governance, reviews, KPI frameworks, and executive reporting alignment to priorities.
• Lead digital ecosystem strategy including content modernization and test-and-learn programs.
• Drive creative effectiveness through agency partnerships and scalable playbooks.
• Collaborate with Brand and Marketing leaders to scale best practices across communications.
• Oversee customer servicing communications and regulated notifications.
• Guide organizational transformation including process redesign and adoption of new tools.

Connaissances

Leadership

Marketing strategy

Transformation & operations

Executive communication

Cross-functional collaboration

Digital marketing

Stakeholder management

Formation

Bachelor's degree in Marketing, Business, Communications, Technology

Description du poste

J.P. Morgan in New York seeks an Executive Director to lead Lifecycle Marketing Enablement within the Engagement and Product Marketing team, shaping strategy, operating model, and transformation across consumer marketing.

You will partner with senior leaders across Product, Data & Analytics, Technology, and Finance to modernize capabilities, improve speed and impact, and drive scalable customer experiences.