Head of IT & Enterprise Technology

Form Health; United States; Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive salary and equity

Comprehensive health benefits

401k program

Flexible work schedules

Paid parental leave

Job summary

Form Health is seeking an experienced Head of IT to lead and scale our corporate technology, employee technology services, and workplace systems as we grow. This hybrid role is based in the Boston, MA area with in-office presence 1-2 days per week.

The Head of IT reports to the Chief Administrative Officer and will drive onboarding, identity management, device management, and secure collaboration across Security, Engineering, and People teams.

Qualifications

• 8+ years leading IT or enterprise systems in scaling remote-first orgs.
• Deep expertise in identity management, endpoint security, and SaaS administration.
• Experience with SOC 2, HIPAA, or similar compliance frameworks.
• Strong ops mindset with scalable processes and documentation.

Responsibilities

• Design, lead, and scale Form Health's IT function with governance and SLAs as the company grows.
• Own corporate IT infrastructure including identity management, device lifecycle, SaaS administration, and collaboration tools.
• Collaborate with Security to ensure SOC 2 compliance and secure-by-design practices across systems.
• Lead onboarding and offboarding technology processes for secure, seamless employee experiences.
• Develop and maintain IT policies, SOPs, and playbooks to reduce risk and enable productivity in a remote-first environment.
• Establish incident response, ticketing workflows, and IT support SLAs; improve response times and user satisfaction.
• Manage and mentor the IT team, building capabilities in operations, endpoint management, and tooling.
• Evaluate, select, and implement enterprise tools to improve efficiency and collaboration.
• Partner with People, Security, and Finance on vendor management and technology spend governance.

Skills

IT leadership

Workplace technology

Enterprise systems

Identity management

Endpoint security

SaaS administration

Compliance knowledge

Policy & SOPs

Remote-first experience

Cross-functional collaboration

Tools

Google Workspace

Slack

SaaS tooling

Identity management tools

Job description

Form Health is seeking an experienced Head of IT to lead and scale our corporate technology, employee technology services, and workplace systems as we grow. This hybrid role is based in the Boston, MA area with in-office presence 1-2 days per week.

The Head of IT reports to the Chief Administrative Officer and will drive onboarding, identity management, device management, and secure collaboration across Security, Engineering, and People teams.