Head of Insurance Operations & Risk Management

Middleton Place; Omaha (NE); On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Competitive base pay

Bonus plan

Medical, dental, vision insurance

Life insurance and disability

Job summary

Middleton Place in Omaha, NE seeks a Director of Insurance Operations to lead organization-wide risk and insurance programs, overseeing a team and franchise insurance initiatives. The role covers property, liability, workers’ compensation, cyber, automobile, and fiduciary lines, plus claims ownership and enterprise risk contributions.

The position reports to senior leadership, involves occasional travel, and requires a strong background in insurance operations, risk management, and relevant

Qualifications

• Undergraduate degree in risk management, finance, economics, business administration, statistics, marketing, management or equivalent.
• Ten years of overall insurance operations and risk management principles.
• Experience with insurance programs, loss analysis, and captive insurance programs with focus in property and casualty lines is highly preferred.
• Industry certifications, including ARM, AIC, CPCU are strongly preferred.

Responsibilities

• Identify, assess, communicate, and prioritize overall risk and loss information.
• Manage the network’s open claims, partnering with loss adjusters, brokers, and internal customers.
• Coordinate with brokers and internal customers to obtain required underwriting data for insurance placements.
• Partner with brokers to identify and implement solutions to Franchisee insurance challenges.
• Implement oversight and audit processes to ensure Franchisees meet minimum insurance requirements.
• Prepare, analyze, and communicate insurance placement submissions and market information.
• Participate in insurance broker, captive, and insurance market meetings.
• Review insurance policies to ensure coverage matches organizational needs.
• Communicate summaries of policies to management.
• Prepare executive summaries of claims status and risk mitigation opportunities.
• Attend mediations and lead negotiations on claims.
• Serve as the point of contact for complex insurance and claims processes.
• Oversee RMIS maintenance and upgrades.

Skills

Litigation management

Insurance programs

Loss analysis

Certifications (ARM, AIC, CPCU)

Discretion

Team leadership

Education

Undergraduate degree in risk management, finance, economics, business or related field

Tools

RMIS

Job description

Middleton Place in Omaha, NE seeks a Director of Insurance Operations to lead organization-wide risk and insurance programs, overseeing a team and franchise insurance initiatives. The role covers property, liability, workers’ compensation, cyber, automobile, and fiduciary lines, plus claims ownership and enterprise risk contributions.

The position reports to senior leadership, involves occasional travel, and requires a strong background in insurance operations, risk management, and relevant