Remote Director, Commercial Lines Operations

Insurance Office of America; Rincon (GA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Competitive salaries and bonus

Job summary

Insurance Office of America is seeking a Director, Commercial Lines to lead national Commercial Property & Casualty operations. This senior role partners with divisional leadership to drive standardization, efficiency, and growth, including M&A integration and strategic advisory support to producers and account teams.

The position emphasizes change leadership, analytical thinking, and strong stakeholder collaboration to deliver exceptional client service and shareholder value across a

Qualifications

• Active Property & Casualty License required.
• CPCU and/or CIC designation strongly preferred.
• 5–7+ years of Commercial Lines operational leadership experience within a large insurance brokerage or agency.
• Experience with workflow standardization, operational excellence, and process optimization.

Responsibilities

• Partner with leadership to develop and execute Commercial Lines initiatives.
• Identify operational challenges and implement scalable solutions.
• Establish standardized workflows and best practices across the organization.
• Lead process improvement initiatives to increase productivity and quality.
• Analyze staffing and capacity to support growth and excellence.
• Support M&A integration through operational assessments and planning.

Skills

P&C license

CPCU/CIC designation

commercial lines leadership

workflow optimization

M&A integration

EPIC knowledge

stakeholder management

Education

CPCU designation

CIC designation

Tools

EPIC

Job description

Insurance Office of America is seeking a Director, Commercial Lines to lead national Commercial Property & Casualty operations. This senior role partners with divisional leadership to drive standardization, efficiency, and growth, including M&A integration and strategic advisory support to producers and account teams.

The position emphasizes change leadership, analytical thinking, and strong stakeholder collaboration to deliver exceptional client service and shareholder value across a