Head of Instructional Design & Learning Solutions

Pilot Company (SSC); Knoxville (TN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision plan

401(k)

Flexible Spending Accounts

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

Adoption Assistance

Employee Fuel Discount

Job summary

Pilot Company (SSC) in Knoxville is seeking a senior leader to design, develop, implement, and evaluate enterprise learning solutions that elevate performance and align with business goals. You will lead a centralized instructional design team, drive governance, and optimize processes to deliver scalable programs across the organization.

The role emphasizes people leadership, instructional design expertise, and business acumen to build capability, improve operations, and demonstrate measurable

Qualifications

• Bachelor's degree or equivalent required.
• Master's degree preferred.
• 8+ years of progressive instructional design experience including leadership.

Responsibilities

• Provide direct oversight of the instructional design team; mentor and evaluate direct reports.
• Manage priorities, workload, resources, and project portfolios for timely delivery.
• Apply instructional design methods and performance consulting to close performance gaps.
• Establish and improve design processes, quality standards, and governance.
• Oversee design, development, implementation and evaluation of programs and resources.
• Manage LMS operations, analytics, reporting, assessments, and continuous improvement.
• Partner with leaders to identify performance gaps and align learning solutions with business needs.
• Evaluate learning technologies and delivery methods to boost engagement and impact.
• Oversee relationships with vendors and regulatory partners for quality and compliance.
• Monitor learning effectiveness and business outcomes to drive continuous improvement.

Skills

People leadership

Instructional design

Performance consulting

Learning governance

Project prioritization

Quality standards

Stakeholder management

LMS analytics

Education

Bachelor's Degree or Equivalent

Master's Degree preferred

Tools

LMS

Job description

Pilot Company (SSC) in Knoxville is seeking a senior leader to design, develop, implement, and evaluate enterprise learning solutions that elevate performance and align with business goals. You will lead a centralized instructional design team, drive governance, and optimize processes to deliver scalable programs across the organization.

The role emphasizes people leadership, instructional design expertise, and business acumen to build capability, improve operations, and demonstrate measurable