Head of Inside Sales

SquareDomain; Austin (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

SquareDomain is seeking a Head of Inside Sales to implement a worldwide sales program focused on helping users onboard their apps seamlessly. The ideal candidate will have extensive experience in building automated sales programs within successful SaaS businesses.

The role involves collaborating with marketing and customer success teams to enhance sales processes while maintaining a high standard of professionalism and adaptability. Fluent English and at least one other language required.

Qualifications

• 3+ years track record of consistent overachievement.
• Experience building revenue carrying, touch-less sales programs for SaaS.
• Willingness to travel one week a month.

Responsibilities

• Own and develop a highly automated touch-less sales program.
• Work closely with marketing to maximize leads and conversion rates.
• Forecast and measure progress vs goals.

Skills

High impact professionalism

Soft skills at executive level

Experience in touch-less sales programs

Self-motivated

Fluent in English

Experience in a multi-cultural environment

Job description

At SQUAREdomain, our mission's to help our clients achieve & maintain their competitive business advantage by finding, attracting & nurturing the very best consultants for their leadership teams.

We're dedicated to help ideal candidates achieve their objectives & make it our business to connect them to right assignments, provide valuable feedback during interview process & ensure that their personal brand's protected!

Job Description

Company Overview: We have partnered with a top-notch client that is looking for Head of Inside Sales who will be responsible for a worldwide low touch sales program with revenue goals per geographical territory.

As Head of Inside Sales, you will be responsible to architect, design, implement and continuously refine a touch-less sales program that helps on-board new customers with the least amount of friction.

Key Responsibilities

• Own and develop a highly automated, time and resource optimized, frictionless program for users to onboard their production ready apps to Marketplace
• Own and develop a touch-less program for acquiring and on-boarding telco partners
• Enable Marketplace telco partners to acquire faster low touch opportunities in their existing business customer base

Other Responsibilities

• Identify and refine ICP (ideal customer profile) for touch-less sales.
• Introduce scientific, measurable, repeatable process for quickly identifying and removing funnel blockage points.
• Work closely with marketing to maximize top of the funnel leads and MQL to SQL conversion rates.
• Work closely with business development to identify the best path to CPaaS market penetration.
• Feed to field sales team customers ready for expansion into six figure ACV.
• Work closely with Customer Success team to ensure smooth account onboarding, successful conversion and expansion.
• Work with Product Management to identify new features with high demand gen value for Open Source and Commercial code repositories. Respectively help de-prioritize nice to have features with low conversion value.
• Minimize Proof of Concept cycles.
• Optimize touch-less sales program for initial entry points of up to $499/mo credit card purchases.
• Maintain LTV ≥ 3 x CAC for touch-less sales program accounts.
• Hands on management of Hubspot and SFDC reports.
• Leverage all applicable technology for customer engagement, acquisition and analytics – Omni-channel user interaction, real time chat/voice/video, web & email communication, intelligent bot aided customer interaction.
• Forecast 3-6-9-12 months ahead and measure progress vs goals.
• Produce weekly summary of pipeline metrics to executive team: MQL, SQL, Wins, conversion rates.

Qualifications

Requirements:

• The ideal candidate is a high impact professional wanting to drive disruptive technology to a huge market potential.
• Experience building revenue carrying, touch-less sales programs for successful SaaS businesses.
• Phenomenal soft skills at executive level.
• 3+ years track record of Consistent Overachievement.
• Self-Motivated, Looking for Continuous Improvement Environment and Hands-On Attitude
• Willingness to Travel one week a month.
• Fluent in English in Spoken and Written and at least one non-English language.
• Successful track record in multi-cultural environment.
• Experience working in 24×7 environment with teams distributed worldwide.

Additional Information

Behavioral Traits for Success:

• High standard of quality for work performed.
• Tenacity, adaptability, and stress tolerance.
• Natural tendency to take proactive steps to achieve objectives.