Head of Housekeeping & Laundry Operations

Melrosehoteldc; Traverse City (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

Home2 Suites-TVCTC in Traverse City is seeking an energetic Housekeeping Supervisor to oversee the daily operations of housekeeping and in-house laundry. You will schedule, evaluate, and direct room attendants, house aides, floor supervisors, and laundry staff to maintain high standards of cleanliness.

You will coach and counsel team members, manage staffing needs, inspect guest areas daily, and ensure inventory levels for cleaning supplies are adequate.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends, and holidays.
• Team player who provides great guest experiences.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants, house aides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house laundry.
• Responsible for interviewing, hiring and training of new housekeeping team members.

Skills

Team leadership

Staff supervision

Communication skills

Flexibility

Guest service

Job description

Home2 Suites-TVCTC in Traverse City is seeking an energetic Housekeeping Supervisor to oversee the daily operations of housekeeping and in-house laundry. You will schedule, evaluate, and direct room attendants, house aides, floor supervisors, and laundry staff to maintain high standards of cleanliness.

You will coach and counsel team members, manage staffing needs, inspect guest areas daily, and ensure inventory levels for cleaning supplies are adequate.