Housekeeping & Laundry Operations Manager

Bardessono; Traverse City (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Home2 Suites Traverse City seeks a hands-on Housekeeping Supervisor to lead room attendants, laundry and public areas. You will schedule, train, and coach staff, ensuring consistent cleanliness and guest satisfaction.

This full-time role requires flexibility for nights, weekends, and holidays, plus strong communication and teamwork in a fast-paced hotel environment. Join a collaborative team delivering great guest experiences.

Qualifications

• Experience supervising housekeeping staff in hospitality.
• Ability to coach and discipline when needed.
• Strong communication and team collaboration skills.

Responsibilities

• Schedule, evaluate and direct housekeeping and laundry staff.
• Coach and counsel associates and handle disciplinary action when needed.
• Coordinate daily activities and staffing for guest room cleaning.
• Review Manager on Duty logs and follow up as required.
• Inspect guest rooms and public areas to ensure QA standards.
• Maintain supplies and cleaning materials inventory.
• Oversee daily operations of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping team members.

Skills

Staff leadership

Staff scheduling

Coaching

Communication

Operational oversight

Job description

Home2 Suites Traverse City seeks a hands-on Housekeeping Supervisor to lead room attendants, laundry and public areas. You will schedule, train, and coach staff, ensuring consistent cleanliness and guest satisfaction.

This full-time role requires flexibility for nights, weekends, and holidays, plus strong communication and teamwork in a fast-paced hotel environment. Join a collaborative team delivering great guest experiences.