Head of Housekeeping & Laundry Operations

Pier House; Traverse City (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Pier House in Traverse City is seeking a dedicated housekeeping supervisor to lead room attendants, house aides, floor supervisors, and laundry staff. You will schedule, train, and coach team members to maintain our high standards of cleanliness and guest comfort.

The role includes coordinating daily activities, reviewing logs, ensuring inventory, and interviewing new hires. Candidates should be able to work varied shifts, communicate clearly, and work well as part of a team to deliver

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends and holidays.
• Team-oriented individual who helps provide great experiences for guests.
• Ability to work in a standard office environment.
• Clear verbal and written communication.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates (room attendants, house aides, floor supervisors, laundry).
• Coach and counsel associates, providing disciplinary action when necessary.
• Coordinate daily activities and staffing for cleaning guest rooms and public areas.
• Review Manager on Duty logs and follow up as needed.
• Inspect guest rooms and public areas daily to ensure QA standards are followed.
• Maintain inventory of supplies and cleaning materials.
• Supervise daily operation of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping team members.

Skills

High work ethic

Self-initiative

Team player

Communication skills

Job description

Pier House in Traverse City is seeking a dedicated housekeeping supervisor to lead room attendants, house aides, floor supervisors, and laundry staff. You will schedule, train, and coach team members to maintain our high standards of cleanliness and guest comfort.

The role includes coordinating daily activities, reviewing logs, ensuring inventory, and interviewing new hires. Candidates should be able to work varied shifts, communicate clearly, and work well as part of a team to deliver