Head of Hotel Operations

ARK; Atlanta (GA); On-site; USD 99,000 - 121,000; Full time

Job summary

ARK in Atlanta seeks an experienced director of hotel operations to organize and manage daily hotel operations, lead departments, supervise staff, and optimize resources. You will oversee procedures and personnel to keep operations coordinated and productive.

The ideal candidate has a track record in hospitality or hotel management, with strong leadership and analytical skills, and the ability to drive guest satisfaction and profitability.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience using Microsoft Office.
• Prior management experience in hospitality or hotel management.
• At least 5 years of hospitality experience, preferably at a full-service hotel.
• Strong communication, leadership, and analytical skills.

Responsibilities

• Maintain knowledge of hotel's inner workings, rates, operations, policies, availability, and profitability strategies.
• Lead staff meetings to improve performance.
• Evaluate candidates and conduct interviews to maintain staffing levels.
• Communicate with department management teams to ensure smooth operations.
• Develop strategies to exceed guest expectations.

Skills

Leadership

Analytical skills

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

ARK in Atlanta seeks an experienced director of hotel operations to organize and manage daily hotel operations, lead departments, supervise staff, and optimize resources. You will oversee procedures and personnel to keep operations coordinated and productive.

The ideal candidate has a track record in hospitality or hotel management, with strong leadership and analytical skills, and the ability to drive guest satisfaction and profitability.