Assistant General Manager - Luxury Hotel Operations

ARK; Cartersville (GA); On-site; USD 38,000 - 46,000; Full time

Job summary

ARK is seeking an experienced assistant general manager to work with the general manager in planning and overseeing daily hotel operations. The role requires leading staff, ensuring a 5-star guest experience, and maintaining budget and quality standards.

A minimum of 3 years in hospitality management is required, with a bachelor's degree in hospitality management preferred. The position includes coordinating with department heads to ensure brand standards are met, managing profitability through

Qualifications

• Must have 3+ years of management experience in hospitality
• Strong guest-service focus with leadership skills
• Bachelor's degree in hospitality management preferred

Responsibilities

• Inspect rooms daily to ensure brand standards and guest readiness
• Consult with the general manager to meet daily guest service standards
• Prepare annual budget with department heads and GM, and perform audits for profitability
• Analyze department performance, report issues, and suggest profitability improvements
• Ensure compliance with company policies and local, state, and federal laws
• Support HR to improve turnover, motivation, and staff growth and retention

Skills

Guest-focused service

Team leadership

Budgeting

Communication

Organization

Education

Bachelor's degree in Hospitality Management

Job description

ARK is seeking an experienced assistant general manager to work with the general manager in planning and overseeing daily hotel operations. The role requires leading staff, ensuring a 5-star guest experience, and maintaining budget and quality standards.

A minimum of 3 years in hospitality management is required, with a bachelor's degree in hospitality management preferred. The position includes coordinating with department heads to ensure brand standards are met, managing profitability through