Head of Hiring & Training Operations (Multi-Market)

Clean Team; Holland (OH); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k with employer-match

Paid Time Off

Zusammenfassung

Clean Team is seeking a senior leader to own hiring, training, and retention across markets. You will develop Staffing Coordinators, standardize recruiting, and build leadership benches to shorten time-to-fill and 90-day retention.

You'll partner with the COO and GMs to define roles, ensure onboarding excellence, and run regular employee surveys to turn insights into action, driving performance and customer satisfaction.

Qualifikationen

• 5+ years in recruiting, talent acquisition or training.
• 2+ years leading or coaching a team.
• Experience in high-volume hourly hiring.
• Experience recruiting for management and corporate roles.
• Track record of reducing time-to-fill and improving retention.
• Experience building training programs for frontline employees.
• Experience running employee surveys and turning results into action.
• Working knowledge of hiring compliance (I-9, background checks, EEO).
• Comfortable with applicant tracking systems, spreadsheets and reporting.
• Valid driver''s license and ability to travel between markets.

Aufgaben

• Lead, coach and develop the Staffing Coordinators.
• Coach and develop the Staffing Coordinators so every market recruits to the same standard.
• Train coordinators on the hiring process, interviewing and the applicant tracking system.
• Help each coordinator set rocks and measurables, and review progress with them regularly.
• Balance coordinator workload across markets as hiring demand shifts.
• Own the documented hiring process and make sure every market follows it.
• Build and document Clean Team''s hiring process: job postings, screening, interviews, reference and background checks, offers.
• Create interview guides and scorecards tied to Clean Team''s core values.
• Choose and manage job boards, referral programs, staffing partners and community sources.
• Plan hiring ahead of new contracts and seasonal demand, working with operations managers and general managers.
• Keep hiring practices compliant with employment law, I-9/E-Verify and background-check rules.
• run employee surveys and act on what they show.
• Design and run regular employee surveys, including new-hire and exit surveys.
• Share results with leadership and general managers, and bring issues to the L10.
• Turn survey findings into action plans that improve retention, and track whether they work.
• recruit for general manager and corporate roles.
• Lead recruiting for general manager and corporate positions, from posting through offer.
• Work with the COO and hiring managers to define each seat and screen candidates for core values and GWC.
• Build a bench of leadership candidates so key seats can be filled quickly.
• Own Clean Team''s training plan - build and own the company''s training plan, from onboarding through ongoing development.
• New-hire orientation, cleaning methods, chemical and equipment safety (OSHA, SDS) and customer expectations.
• Make sure every new cleaner completes onboarding training before their first shift.
• Train supervisors and site leads to deliver on-the-job training consistently.
• Develop a path for frontline staff to grow into lead and supervisor roles.
• Report recruiting, training and survey measurables weekly in the L10.
• Analyze turnover by market, site and reason, using survey results to find and fix the causes.
• Manage the applicant tracking system and training records.

Kenntnisse

Recruiting

Team leadership

High-volume hiring

Management recruiting

Employee surveys

I-9 compliance

ATS proficiency

Tools

Applicant Tracking System

Spreadsheets

Jobbeschreibung

Clean Team is seeking a senior leader to own hiring, training, and retention across markets. You will develop Staffing Coordinators, standardize recruiting, and build leadership benches to shorten time-to-fill and 90-day retention.

You'll partner with the COO and GMs to define roles, ensure onboarding excellence, and run regular employee surveys to turn insights into action, driving performance and customer satisfaction.