Head of GTM Field Ops & Revenue Strategy (Remote)

Zoom Communications, Inc.; United States; Hybrid; USD 151,000 - 330,000; Full time

Job summary

Zoom Communications, Inc. is seeking a Head of GTM Field Operations to lead the operational strategy behind the company’s go-to-market engine.

This senior people-manager role will translate cross-functional data into decisive actions, build scalable frameworks, and guide field sales teams toward measurable revenue outcomes. The role partners with stakeholders across functions and geographies to drive business planning, readiness initiatives, and performance priorities.

Qualifications

• 8+ years of leadership experience in sales strategy, sales operations, or revenue operations within a SaaS or technology company.
• Strong ability to translate complex data into strategic recommendations and drive revenue growth.
• Experience leading organizational change and cross-functional alignment.

Responsibilities

• Lead and develop high-performing sales operations and business planning teams.
• Drive cross-functional business planning and revenue operations initiatives.
• Develop and implement sales strategies, metrics, and processes for field sales at scale.
• Oversee annual and semi-annual sales readiness planning across functions and geographies.
• Define and track KPIs across the GTM organization and translate insights for senior leadership.
• Partner with cross-functional stakeholders to promote collaboration and remove barriers to success.
• Evaluate processes and design scalable workflows to support Zoom’s growth.
• Coach and develop individuals and teams across multiple channels and modalities.

Skills

Leadership experience

Sales operations

Revenue operations

SaaS/tech industry experience

Cross-functional collaboration

Travel willingness

Job description

Zoom Communications, Inc. is seeking a Head of GTM Field Operations to lead the operational strategy behind the company’s go-to-market engine.

This senior people-manager role will translate cross-functional data into decisive actions, build scalable frameworks, and guide field sales teams toward measurable revenue outcomes. The role partners with stakeholders across functions and geographies to drive business planning, readiness initiatives, and performance priorities.