Head of Food & Beverage Retail Operations
Head of Food & Beverage Retail Operations
This range is provided by Manpower. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$90,000.00/yr - $110,000.00/yr
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Direct Hire Search Consultant - Manpower
We are seeking an experienced and passionate Head of Food & Beverage Retail Operations to lead and elevate our growing artisan bakery and retail food business. This is a unique opportunity for a professional with deep technical knowledge of bread and pastry baking—especially European-style techniques—to shape the product vision, set high quality standards, and drive operational excellence across our locations.
The ideal candidate will not only be operationally strong, but also bring a deep appreciation and mastery of European baking principles, with a particular focus on German traditions. A background in or exposure to formal baking education (e.g., apprenticeship programs, trade schools in Europe) is highly desirable.
Key Responsibilities
- Lead day-to-day operations of all retail food and beverage outlets, ensuring exceptional product quality and customer experience.
- Set and enforce baking and presentation standards across all locations.
- Collaborate with culinary teams to develop new seasonal offerings, guided by traditional and innovative European baking practices.
- Manage supply chain, vendor relationships, and ingredient sourcing for top-tier freshness and authenticity.
- Train and mentor bakery and kitchen staff on proper baking techniques, quality control, and product consistency.
- Maintain compliance with health and safety regulations.
- Analyze sales and operational metrics to improve efficiency and profitability.
- Serve as the key liaison between kitchen operations and senior leadership to align vision and execution.
Qualifications
- Extensive knowledge of bread baking, laminated doughs, pastries, and European-style techniques is required.
- Formal baking education (preferred from Germany, Austria, Switzerland, or France) or a strong apprenticeship background.
- Previous leadership experience in bakery retail or food service environments (multi-unit management a plus).
- Fluent or conversational German is a plus.
- Strong understanding of front-of-house and back-of-house operations.
- Passion for quality, consistency, and artisan techniques.
Seniority level
Employment type
Job function
Job function
ManagementIndustries
Baked Goods Manufacturing, Restaurants, and Food and Beverage Services
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