Head of Enterprise Forward-Deployed Engineering

Parloa; Berlin (NH); On-site; USD 140,000 - 200,000; Full time

Job summary

Parloa is seeking a highly experienced Manager, Forward Deployed Engineering to lead a team of field engineers delivering strategic enterprise deployments. You will ensure delivery excellence, maintain engineering quality, and provide hands-on guidance to complex projects across customer environments.

You will shape scalable field engineering practices, partner with enterprise stakeholders, and drive technical decisions while staying credible technically.

Qualifications

• 8+ years in software engineering, systems integration, DevOps, or data engineering with production responsibility.
• Proven ability to lead and grow engineers (management, team lead, hiring, coaching).
• Enterprise delivery track record delivering complex projects in large enterprises.
• Breadth and depth across backend engineering, APIs, cloud platforms, Kubernetes, IaC, and databases.
• Hands-on ability to own and drive smaller workstreams end-to-end.
• Strong planning, prioritization, capacity thinking, and risk management.
• Excellent written and verbal communication with customer engineering teams.

Responsibilities

• Lead and develop the FDE team, including hiring, coaching, 1:1s, and performance reviews.
• Own capacity planning, staffing, and utilization across multiple projects.
• Drive engineering delivery across deployments with milestones, dependencies, risk management, and stakeholder alignment.
• Establish time tracking and delivery visibility to provide insight into effort and capacity.
• Provide technical leadership, review designs and code, and unblock production issues.
• Create scalable field engineering practices and reusable patterns for deployments.
• Shape product direction through field learnings and collaboration with Product/Core Engineering.
• Partner with customer engineering and enterprise stakeholders to deliver outcomes and build trust.

Skills

People leadership

Enterprise delivery

Technical breadth

Hands-on engineering

Operational excellence

Customer-facing communication

Strategic thinking

AI/LLM experience (plus)

Tools

Kubernetes

Cloud platforms

APIs

Infrastructure as code

Databases

Job description

Parloa is seeking a highly experienced Manager, Forward Deployed Engineering to lead a team of field engineers delivering strategic enterprise deployments. You will ensure delivery excellence, maintain engineering quality, and provide hands-on guidance to complex projects across customer environments.

You will shape scalable field engineering practices, partner with enterprise stakeholders, and drive technical decisions while staying credible technically.