Head of Engineering - AI-Driven Live Events Platform

SeatGeek

United States

Remote

USD 236,000 - 341,000

Full time

14 days+

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Benefits offered by this job

Equity stake

Discretionary annual bonus

Flexible work environment (remote or 1

WFH stipend

Unlimited PTO

Family leave up to 16 weeks

401(k) matching

Student loan matching program

Health, vision, dental, and life保险

Headspace subscriptions

Live event ticket stipend

Job summary

SeatGeek seeks a Director of Engineering to lead the US Ticketing engineering teams, shaping architecture and product direction while driving modernization and AI-native practices across a mature platform. You will navigate between technology, product, and client contexts, partnering with Product and Design to translate complex business problems into clear technical guidance.

The role emphasizes developing leaders, delivering reliable, scalable systems, and contributing technically when it adds

Qualifications

Experience leading multiple engineering teams and Engineering Managers in a complex software organization.
Strong technical judgment and architectural depth to work credibly with senior engineers on difficult system and platform decisions.
Hands-on experience with AI-assisted software development and a strong point of view on how AI changes engineering practices and the software development lifecycle.
Experience evolving mature, business-critical systems while continuing to deliver customer value.
A track record of creating technical strategy from ambiguous product and business problems.
Experience partnering closely with senior Product and Design leaders and learning complex customer domains quickly.
Experience developing Engineering Managers and Staff+ engineers and creating leverage through other leaders.
Strong cross-functional leadership, communication, ownership, and comfort making consequential decisions with incomplete information.
Experience with ticketing, live events, commerce, payments, reservations, inventory, or similarly complex transactional systems is a plus.

Responsibilities

Set technical direction across US Ticketing, working with Engineering Managers and Staff+ engineers on architecture, system ownership, modernization, and platform boundaries.
Lead the evolution of a mature, business-critical platform, balancing client commitments and near-term delivery with long-term reliability, scalability, and modernization.
Stay close to the technology and contribute directly when useful, whether through code, prototypes, debugging, architecture reviews, technical designs, or documentation.
Pioneering AI-native engineering by evolving how teams design, build, test, operate, and understand software, and by turning successful experiments into repeatable improvements.
Partner as a peer with Product and Design leadership to shape strategy, not simply execute a roadmap.
Develop a deep understanding of our clients and business, distinguish client-specific needs from durable platform opportunities, and participate directly in important client, sales, and implementation conversations when engineering context matters.
Lead and develop Engineering Managers and senior technical leaders, creating clear ownership and strong leverage through others.
Build a strong engineering organization by developing leaders, growing Staff+ talent, and evolving team structure as the business changes.
Create an engineering culture that combines high ownership, healthy technical debate, strong execution, and sustainable performance.