Senior Software Engineer, Platform

SeatGeek; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

SeatGeek seeks a Senior Software Engineer for the Platform team to improve and scale the technology ecosystem powering SeatGeek’s core systems. The role blends software craftsmanship with infrastructure work, including compute, IaC, databases, and networking across regions.

You’ll build observability tools, lead a team, mentor peers, and participate in on-call rotations to ensure reliability and performance for world-class clients.

Qualifications

• Passion for craftsmanship and product; maintain high standards for code and reliability.
• Experience building business-critical software in a fast-paced environment.
• Experience solving complex technical challenges with custom solutions.
• Experience with Kubernetes, containers, and serverless compute platforms.
• Experience with CI/CD, testing, and code deployment.
• Experience using observability tools to improve performance and forecast growth.
• Experience improving system architecture with evidence-based recommendations.

Responsibilities

• Scale and automate production systems and workflows.
• Build and maintain developer observability tools.
• Engineer resilient networking infrastructure across regions.
• Collaborate with teams to run deployments autonomously.
• Support deployment, routing, monitoring, and scalability across the stack.
• Leverage AI tools to accelerate ideas while upholding standards.
• Mentor and lead the team; participate in on-call rotation to support customers.

Skills

Software craftsmanship

Production software development

On-call readiness

Team mentorship

System reliability

Observability

Strong collaboration

Tools

Kubernetes

Containers

Serverless compute

CI/CD

Observability tools

Job description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for a Senior Software Engineer to join SeatGeek’s Platform team. You'll improve the systems that power the entirety of SeatGeek's technology ecosystem. This unique role combines both the craftsmanship and rigor of traditional Software Engineering, whilst also incorporating an openness to the development of the underlying infrastructure; including core compute, infrastructure as code, database, and network infrastructure.

The nature of the ticketing engineering industry places unique constraints and workflows on our systems and infrastructure, especially during high-load onsales, requiring out of the box solutions and automation to be the norm. This team is the backbone to our Enterprise and Consumer lines of business as we grow our primary and secondary ticketing platforms that support world-class clients such as the Dallas Cowboys, and Manchester City FC.

What you'll do

• Bring a software engineers’ mindset to SeatGeeks’ unique scaling, workflow automation and resilience challenges
• Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability
• Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions
• Collaborate with other departments on how to run production systems and deployments with autonomy
• Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Become a force multiplier by mentoring and leading the team around you
• Participate in an on-call schedule to help our customers experience more live

What you have

• Passion for craftsmanship and product. You have well-considered opinions about how software and reliable infrastructure should work, and hold yourself and your code to a high standard
• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Experience with Kubernetes, containers, and serverless compute platforms
• Experience with continuous integration, delivery, testing, and code deployment
• Experience using observability tools to make performance improvements and forecast growth
• Experience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendations

Our stack

You do not need experie