Head of Enablement — Remote, High-Impact Training

Portside; United States; Remote; USD 140.000 - 180.000; Vollzeit

Benefits dieser Stelle

Fully remote

Time off policy

Professional development

Career growth

Zusammenfassung

Portside is seeking a senior Sales/Customer Success Enablement leader to define and execute the enablement strategy across Sales and CS. You will own the roadmap, budget, and training programs for AEs, SEs, BDRs, CSMs, and managers, creating playbooks, decks, and a content library that the field actually uses.

You will collaborate with Product, Marketing, and Support to translate customer feedback into product and process improvements, implement new tooling as needed, and scale the function with

Qualifikationen

• 7+ years in sales enablement, customer success enablement, or customer education within a B2B SaaS company
• Proven track record building onboarding or training programs
• Experience with Sales and Customer Success leaders and executives
• Strong facilitation and program design skills for live, virtual, and self-serve formats
• Excellent communication skills translating complex products into simple content
• Data-driven approach to goals, impact measurement, and adjustments

Aufgaben

• Own the enablement strategy, roadmap, and budget across Sales and Customer Success
• Design onboarding, training, and certification for AEs, SEs, BDRs, CSMs, and managers
• Create playbooks, battlecards, decks, and a content library
• Launch products, pricing, and campaigns with clear messaging and training
• Build the CSM playbook for onboarding, adoption, renewal, and expansion
• Partner with managers on call coaching and handoffs from Sales to CS
• Work with Product/Marketing/Support to turn feedback into improvements
• Evaluate enablement tooling and scale the function

Kenntnisse

Enablement strategy

Sales enablement

Program design

Facilitation

Communication

Data-driven

CRM experience

Aviation tech familiarity

Ausbildung

Bachelor’s degree in Business/Communications/Education

Tools

Salesforce

HubSpot

CS platform

Learning platform

Conversation intelligence

Jobbeschreibung

Portside is seeking a senior Sales/Customer Success Enablement leader to define and execute the enablement strategy across Sales and CS. You will own the roadmap, budget, and training programs for AEs, SEs, BDRs, CSMs, and managers, creating playbooks, decks, and a content library that the field actually uses.

You will collaborate with Product, Marketing, and Support to translate customer feedback into product and process improvements, implement new tooling as needed, and scale the function with