Head of Enablement & Academy (AI-Driven)

BuildOps, Inc.; Los Angeles (CA); Hybrid; USD 185,000 - 231,000; Full time

Benefits offered by this job

Equity grant

Benefits package

Flexible PTO

Home office allowance

Hybrid schedules

Job summary

BuildOps is seeking a Head of Enablement to define and drive the multi-year enablement strategy across GTM, Post-Sale, AI CoE, and Product. You will lead the BuildOps Academy to accelerate customer adoption and internal enablement, while steering a team of enablement managers.

You will own the LMS (Docebo), embed AI into content, and track KPIs for executive updates. Hybrid role with in-office days in LA, SF, Raleigh, or Toronto, reporting to the VP Revenue Operations.

Qualifications

• 5+ years in enablement or learning & development.
• Experience scaling programs across Revenue, PS, CS, or similar.
• Familiarity with AI-powered enablement tooling and AI coaching.
• Strategic thinker able to operate with executives and guide execution.
• Data-driven with KPI dashboards and actionable insights.

Responsibilities

• Define and own the multi-year enablement vision and roadmap with GTM, Post-Sale, AI CoE, and Product.
• Define and execute the BuildOps Academy strategy to reduce time-to-value.
• Lead and develop a team of enablement managers and analysts.
• Own and govern the LMS (Docebo) as the enablement content source of truth.
• Embed AI into content creation, personalization, and measurement.
• Establish enablement KPIs and present progress to ELT and the board.

Skills

Enablement leadership

Strategic planning

AI in enablement

Data-driven decision making

Team management

Tools

Docebo LMS

Job description

BuildOps is seeking a Head of Enablement to define and drive the multi-year enablement strategy across GTM, Post-Sale, AI CoE, and Product. You will lead the BuildOps Academy to accelerate customer adoption and internal enablement, while steering a team of enablement managers.

You will own the LMS (Docebo), embed AI into content, and track KPIs for executive updates. Hybrid role with in-office days in LA, SF, Raleigh, or Toronto, reporting to the VP Revenue Operations.