Head of Employee Experience & Engagement

Sunrise Senior Living; North Dakota; On-site; USD 120,000 - 180,000; Full time

Job summary

Sunrise Senior Living is seeking a strategic, data-driven Director of Employee Experience and Engagement to strengthen our culture, elevate team member engagement, and advance our pursuit of national workplace recognition. This leader will oversee Sunrise's Experience Management (XM) program, translating feedback into actionable insights and measurable business outcomes.

Partnering across HR, Operations, Marketing, and senior leadership, this role will drive enterprise-wide engagement

Qualifications

• 7+ years of HR, employee engagement, or loyalty-related experience.
• Experience with Qualtrics or a comparable experience management platform.
• Proven leadership of a team and cross-functional collaboration.
• Ability to translate data into actionable recommendations and business outcomes.
• Strong communication and executive presence.

Responsibilities

• Lead enterprise-wide employee experience strategy and initiatives.
• Oversee Experience Management platform design, deployment, and reporting.
• Translate insights into improvements for engagement, retention, and satisfaction.
• Collaborate with HR, Operations, Marketing, Sales, and senior leaders.
• Coach and develop the XM team and partners.
• Champion continuous improvement using journey mapping and AI tools.

Skills

Executive presence

Strategic thinking

Analytical thinking

Program management

Project management

AI tools

Data visualization

Communication skills

Stakeholder management

People leadership

Education

Bachelor's degree

Tools

Qualtrics

Job description

Sunrise Senior Living is seeking a strategic, data-driven Director of Employee Experience and Engagement to strengthen our culture, elevate team member engagement, and advance our pursuit of national workplace recognition. This leader will oversee Sunrise's Experience Management (XM) program, translating feedback into actionable insights and measurable business outcomes.

Partnering across HR, Operations, Marketing, and senior leadership, this role will drive enterprise-wide engagement