Head of Data Science & Conversational AI Analytics

Vanguard; Charlotte (NC); Hybrid; USD 170,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Visa sponsorship

Job summary

Vanguard seeks a Senior Data Science Leader to manage a team delivering diagnostic, predictive, and prescriptive analytics across marketing, supply chain, and economic research. This role shapes the strategy and evolution of Vanguard's data science capabilities, applying advanced techniques to uncover trends in large datasets to inform strategic decisions.

You will guide model design, ensure rigorous validation, collaborate with stakeholders, and mentor staff while driving actionable insights

Qualifications

• Minimum five+ years related work experience in data science roles.
• Expertise in NLP, Generative and Agentic Solutions.
• Deep understanding of Transformer Architectures and experience in improving performance of Agents.
• Programming skills to access, transform and prepare large scale data for machine learning modeling.
• Experience utilizing statistical and machine learning methods.
• Experience in creating explainable ML solutions and attribution methodologies.
• Undergraduate degree in Engineering, Analytics, Applied Mathematics, Economics, Statistics or related field of study or equivalent combination of training and experience.
• Graduate degree preferred.

Responsibilities

• Oversees and engages in deep dive diagnostic, predictive, and prescriptive analytics to support data-driven business decision making in conversational AI Projects.
• Manages a team of data scientists responsible for a portfolio of diagnostic, predictive, and prescriptive analytics projects to support data-driven business decision making.
• Identifies data inconsistencies and errors, documents data assumptions, and forages to fill data gaps.
• Engages with internal stakeholders to understand and probe business processes to develop hypotheses.
• Guides test design, research design, and model validation. Provides statistical consultation services.
• Executes operational plans to achieve department objectives and collaborates with department heads in planning and execution.
• Prepares, reviews, and delivers insight presentations and action recommendations to business leaders.
• Participates in special projects and performs other duties as assigned.
• Designs and refines data mining architectures, analytical protocols, and statistical reporting methods to identify actionable trends.
• Applies advanced data science principles and emerging technologies to develop models informing strategic decisions across functions such as marketing, supply chain, and economic forecasting.
• Conducts research to evaluate cutting-edge analytics methodologies to enhance capabilities and maintain competitive advantage.
• Hires, evaluates, and supervises crew; provides guidance and training to develop crew; sets performance standards and compensation decisions.

Skills

NLP

Generative AI

Transformer architectures

Python

Statistics & ML methods

Education

Bachelor's degree in Engineering/Analytics/Economics/Statistics or related field

Graduate degree preferred

Job description

Vanguard seeks a Senior Data Science Leader to manage a team delivering diagnostic, predictive, and prescriptive analytics across marketing, supply chain, and economic research. This role shapes the strategy and evolution of Vanguard's data science capabilities, applying advanced techniques to uncover trends in large datasets to inform strategic decisions.

You will guide model design, ensure rigorous validation, collaborate with stakeholders, and mentor staff while driving actionable insights