Head of CX Operations & Digital Transformation

StarTek Inc.; United States; Presencial; USD 32.000 - 44.000; Jornada completa

Descripción de la vacante

STARTEK is seeking customer support representatives to engage customers via live chats and help troubleshoot wireless internet products and services.

Join a team that values positive energy and provides a competitive compensation package, benefits, and a friendly atmosphere; you will make a difference daily. If you're positive and energetic, you can contribute to client satisfaction across channels.

Formación

• Experience in customer support roles.
• Strong communication skills.
• Ability to troubleshoot wireless internet services.

Responsabilidades

• Provide customer support via live chats and assist with troubleshooting wireless internet services.
• Deliver a positive customer experience and resolve issues efficiently.
• Collaborate with team to improve customer journeys across channels.

Conocimientos

Customer support

Communication

Problem solving

Herramientas

Live chat platforms

CRM systems

Descripción del empleo

STARTEK is seeking customer support representatives to engage customers via live chats and help troubleshoot wireless internet products and services.

Join a team that values positive energy and provides a competitive compensation package, benefits, and a friendly atmosphere; you will make a difference daily. If you're positive and energetic, you can contribute to client satisfaction across channels.