Head of Customer Insights & Data Analytics

Ryder System, Inc.; Austin (TX); On-site; USD 115,000 - 125,000; Full time

Job summary

Ryder System, Inc. in Austin, TX seeks a Lead Data Analyst to steer complex analytics that translate large data sources into actionable insights for Marketing and the broader business.

You will design and deliver advanced dashboards, coordinate cross-functional workstreams across Marketing, IT, and Sales, and ensure data quality and scalable reporting. The ideal candidate has extensive SQL, Python, and BI experience and a track record of guiding analytics from concept to delivery.

Qualifications

• Bachelor's in Supply Chain, Data Analytics or equivalent (Required)
• Master's in Supply Chain, Data Analytics, MBA or equivalent (Preferred)
• 6+ years in Applied Projects, digital transformation and data management (Required)
• 6+ years creating dashboards for diagnostic analysis and cloud experience (Required)
• 4+ years as contributor in a team (Required)

Responsibilities

• Lead design, development and delivery of dashboards and analytics products for executive leadership and strategic initiatives.
• Define scope, timelines, and deliverables; guide complex ad hoc reporting for actionable insights.
• Design scalable reporting frameworks across multiple product lines and business segments.
• Lead customer and market analyses to support Marketing strategy and decision making.
• Establish best practices for data accuracy, governance, and reliability of outputs.

Skills

SQL

Python

Power BI

R

Databricks

Education

Bachelor's Degree

Master's Degree

Tools

Databricks

SQL Databases

Job description

Ryder System, Inc. in Austin, TX seeks a Lead Data Analyst to steer complex analytics that translate large data sources into actionable insights for Marketing and the broader business.

You will design and deliver advanced dashboards, coordinate cross-functional workstreams across Marketing, IT, and Sales, and ensure data quality and scalable reporting. The ideal candidate has extensive SQL, Python, and BI experience and a track record of guiding analytics from concept to delivery.