Head of Customer Insights & Analytics

Ryder System, Inc.; Springfield (IL); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Ryder System, Inc. seeks a Lead Data Analyst to guide complex analytical initiatives, translate large data sources into actionable insights, and support Marketing and business objectives.

This role combines advanced analytics with project leadership across data integration, reporting, and analytics delivery. You will design dashboards, establish data quality practices, manage cross‑functional workstreams, and communicate findings to executives.

Qualifications

• Bachelor's degree in a relevant field required; master's preferred.
• 6+ years of experience in applied projects and data analytics.
• Experience creating dashboards for diagnostic analysis and cloud environments.

Responsibilities

• Lead design, development, and delivery of dashboards and analytical products for executives.
• Design scalable reporting frameworks across product lines and business segments.
• Lead customer and market analyses to support marketing strategy and decision making.
• Establish data accuracy, integrity, and governance practices.
• Oversee data acquisition, integration, cleaning, validation, and analysis from multiple systems.

Skills

Detail-oriented

Time management

Strong communication

Cross-functional collaboration

Problem solving

Independent work

Attention to quality

Education

Bachelor's Degree in Supply Chain, Data Analytics or equivalent

Master's Degree in Supply Chain, Data Analytics, MBA or equivalent

Tools

SQL

Python

PowerBI

R

DataBricks

Job description

Ryder System, Inc. seeks a Lead Data Analyst to guide complex analytical initiatives, translate large data sources into actionable insights, and support Marketing and business objectives.

This role combines advanced analytics with project leadership across data integration, reporting, and analytics delivery. You will design dashboards, establish data quality practices, manage cross‑functional workstreams, and communicate findings to executives.