Head of Creative Operations

PHD; New York (NY); Sur place; USD 90 000 - 215 000; Plein temps

Résumé du poste

Omnicom is seeking a Director of Creative Operations in New York to lead the team responsible for executing digital media campaigns with focus on operational efficiency, accuracy, and consistency. You will drive cross-functional collaboration, strengthen client relationships, and establish scalable processes to support evolving business needs.

As a strategic partner across internal teams and creative agencies, you will optimize workflows, develop talent, and ensure teams deliver against client

Qualifications

• 7+ years in creative operations or campaign management with team leadership.
• Proven ability to lead cross-functional teams and optimize workflows.
• Strong client relationship and stakeholder communication skills.

Responsabilités

• Lead, mentor, and develop the Creative Operations team, fostering accountability and growth.
• Provide strategic oversight of creative operations across campaigns, ensuring accurate, efficient execution.
• Establish and maintain strong client relationships, serving as a trusted partner on operations strategy and delivery.
• Define, implement, and optimize Creative Operations workflows and SOPs to improve efficiency and consistency across teams.
• Collaborate with Strategy, Investment, Activation, Ad Operations, and Creative Production to clarify responsibilities and improve processes.
• Oversee team capacity, resource allocation, and performance while supporting employee development and morale.
• Identify operational challenges, resolve escalated issues, and implement scalable solutions for campaign execution.

Connaissances

Leadership

Campaign management

Client relationships

Project management

Collaboration

Communication

Formation

Bachelor's degree in advertising, marketing, or related field

Outils

Google Campaign Manager 360

Google Studio

Microsoft Office

Google Workspace

Description du poste

Omnicom is seeking a Director of Creative Operations in New York to lead the team responsible for executing digital media campaigns with focus on operational efficiency, accuracy, and consistency. You will drive cross-functional collaboration, strengthen client relationships, and establish scalable processes to support evolving business needs.

As a strategic partner across internal teams and creative agencies, you will optimize workflows, develop talent, and ensure teams deliver against client