Head of Creative Operations & Campaign Delivery

PHDUS PHD Media LLC; United States; Hybrid; USD 90.000 - 215.000; Vollzeit

Zusammenfassung

Omnicom Group in the United States is seeking a Director of Creative Operations to lead the team responsible for executing digital media campaigns with precision, scalability, and client focus.

You will partner across Strategy, Investment, Activation, Ad Operations, and Creative Production to optimize workflows, mentor talent, and drive cross-functional collaboration. The role demands strong leadership and a track record of improving operational performance.

Qualifikationen

• 7+ years of experience in creative operations, campaign management, or a related role within media, advertising, or marketing, including experience leading teams.
• Proven ability to establish scalable workflows, manage complex initiatives, and lead cross-functional collaboration.
• Strong client relationship management skills, with the ability to influence stakeholders and communicate effectively across all levels.
• Strong understanding of digital media operations, creative specifications, quality assurance, and campaign execution.
• Excellent leadership, organizational, problem-solving, and project management skills.

Aufgaben

• Lead, mentor, and develop the Creative Operations team, fostering a culture of accountability, collaboration, and professional growth.
• Provide strategic oversight of creative operations across digital media campaigns, ensuring accurate, efficient, and timely execution.
• Establish and maintain strong client relationships, serving as a trusted partner on creative operations strategy, processes, and campaign delivery.
• Define, implement, and optimize Creative Operations workflows, best practices, and standard operating procedures to improve efficiency and consistency across teams.
• Collaborate with internal department leads across Strategy, Investment, Activation, Ad Operations, and Creative Production to establish clear responsibilities, strengthen communication, and identify process efficiencies.
• Oversee team capacity, resource allocation, and performance while supporting employee development, engagement, and morale.
• Proactively identify operational challenges, resolve escalated issues, and implement scalable solutions that improve campaign execution and mitigate risk.
• Partner with agency leadership and other lines of business to standardize processes, improve collaboration, and support the continued growth of the Creative Operations function.

Jobbeschreibung

Omnicom Group in the United States is seeking a Director of Creative Operations to lead the team responsible for executing digital media campaigns with precision, scalability, and client focus.

You will partner across Strategy, Investment, Activation, Ad Operations, and Creative Production to optimize workflows, mentor talent, and drive cross-functional collaboration. The role demands strong leadership and a track record of improving operational performance.