Director of Operations & Strategic Enablement

COMUS Comfluence LLC; United States; On-site; USD 90,000 - 215,000; Full time

Job summary

Omnicom Group in New York seeks a Director of Business Operations to lead cross-functional teams spanning Strategy, Investment, Marketing Science, and Operations. You will drive process improvements, optimize resource use, and ensure timely, high-quality client deliverables across onshore and offshore resources.

The role requires 7+ years in a media agency with strong leadership, analytics, and project-management capabilities.

Qualifications

• Minimum of 7 years of experience at a media agency with a focus on strategy, activation or account operation.
• Strong knowledge of media planning, buying, and optimization across various channels.
• Experience planning, implementing, monitoring, and completing projects while managing scope, resources, time, cost, quality, risk, and communications.
• Capable of managing large, highly complex or strategic projects impacting the organization.
• Excellent leadership and management skills with the ability to inspire and motivate a multi-disciplinary team.
• Strong analytical and strategic thinking abilities with ability to derive actionable insights from data.
• Exceptional communication and interpersonal skills with the ability to collaborate with cross-functional teams and external partners.
• Strong understanding of project management methodologies and process improvement techniques.

Responsibilities

• Drive cross-functional partnership, connectivity and collaboration across agency teams.
• Identify and implement strategic operational process improvements through workflow definition, platform implementation & audit, and process engineering.
• Mobilize and direct optimal resource utilization and productivity to maximize strategic output and service delivery while exceeding client expectations.
• Integrate operational best practices with project management know-how, embedding media expertise into workflow, process and timelines.
• Define, deliver and report on project goals and status.
• Maintain team’s ways of working, including documentation and project library maintenance.
• Review and direct workflow and communications for creative asset management team and deliverables.
• Lead team and advocate importance of process and structure for ways of working.
• Apply hands-on project management to enable strategic problem solving across platforms.
• Efficiently track projects, project plans and deliverables, ensuring product and work quality.

Skills

Strategic leadership

Cross-functional collaboration

Project management

Data analysis

Process improvement

Financial/budget management

Stakeholder management

Job description

Omnicom Group in New York seeks a Director of Business Operations to lead cross-functional teams spanning Strategy, Investment, Marketing Science, and Operations. You will drive process improvements, optimize resource use, and ensure timely, high-quality client deliverables across onshore and offshore resources.

The role requires 7+ years in a media agency with strong leadership, analytics, and project-management capabilities.