Client Operations Director: Operational Excellence

Omnicom Media; New York (NY); Presencial; USD 110 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

In-office: 3 days per week

Resumo da oferta

Omnicom Media is seeking an Associate Director of Client Operations in New York. The role drives operational excellence across a portfolio of brands, oversees SOW management, budgets, and staffing with Finance, and partners with client leadership and cross-functional teams to deliver high-quality outcomes.

The ideal candidate brings 7–10+ years in media operations, strong workflow knowledge, and excellent communication.

Qualificações

• Bachelor’s degree with 7–10+ years of media operations experience.
• Proven ability to manage complex media accounts and client operations.
• Strong understanding of media workflows and lifecycle.
• Excellent problem-solving and communication skills.
• Experience coordinating cross-functional teams.

Responsabilidades

• Drive operational leadership across brands to ensure timely delivery.
• Oversee SOW management, budgets, and labor tracking with Finance.
• Develop and implement process playbooks and workflows.
• Collaborate with client leads, strategy, and craft leads to align priorities.
• Identify automation opportunities to improve efficiency.

Conhecimentos

Media experience

Excellent communication

Analytical skills

Project management

Formação académica

Bachelor's degree in a relevant field

Ferramentas

Mediaocean

Mediatools

Asana

Workfront

Claravine

Descrição da oferta de emprego

Omnicom Media is seeking an Associate Director of Client Operations in New York. The role drives operational excellence across a portfolio of brands, oversees SOW management, budgets, and staffing with Finance, and partners with client leadership and cross-functional teams to deliver high-quality outcomes.

The ideal candidate brings 7–10+ years in media operations, strong workflow knowledge, and excellent communication.