Head of Commercial Roofing Service

TalentSphere Staffing Solutions; Nashville (TN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Paid holidays

Job summary

TalentSphere Staffing Solutions in Nashville, TN is seeking an experienced Commercial Roofing Service Manager to own the service department. This role goes beyond scheduling and estimating, overseeing the team, customers, estimating, scheduling, profitability and growth of the department.

You'll manage day-to-day operations of the service team, coordinate with field and office teams, review tickets, estimates, scopes and invoices, and drive new business while maintaining strong client

Qualifications

• 3+ years of commercial roofing, construction or related experience.
• Knowledge of commercial roofing systems, repairs and maintenance.
• Experience selling and estimating service work.
• Ability to read blueprints, specifications and contract documents.
• Experience managing customer accounts and developing new business.
• Previous leadership or team management experience.
• Understanding of labor, materials, budgets and job profitability.
• Strong organization and ability to manage multiple jobs and priorities.
• Comfortable working directly with building owners, property managers and contractors.
• Good computer skills and experience with CRM systems and Microsoft applications.
• Strong communication and follow-through.

Responsibilities

• Lead and support a service team of approximately 10 people.
• Manage daily scheduling and communication with field crews and office staff.
• Review service tickets, inspections, estimates, scopes, proposals and invoices.
• Estimate and issue proposals for commercial roofing service and repair work.
• Manage service projects from initial customer request through completion and billing.
• Monitor labor, materials and job profitability.
• Meet with building owners, property managers, contractors and existing customers.
• Develop new business and grow existing service accounts.
• Build and execute a sales plan for the service department.
• Make sure customers receive timely communication and strong service.
• Assist with hiring, training and development of service employees.
• Review field performance and identify training needs.
• Work closely with operations and other departments.
• Assist with collections on service-related accounts when required.
• Track departmental performance and report monthly financial results to leadership.
• Keep safety, quality and profitability at the forefront of the department.

Skills

Service management

Leadership

Customer relationships

Estimating

Scheduling

CRM systems

Budgeting

Tools

CRM software

Microsoft Office

Project management tools

Job description

TalentSphere Staffing Solutions in Nashville, TN is seeking an experienced Commercial Roofing Service Manager to own the service department. This role goes beyond scheduling and estimating, overseeing the team, customers, estimating, scheduling, profitability and growth of the department.

You'll manage day-to-day operations of the service team, coordinate with field and office teams, review tickets, estimates, scopes and invoices, and drive new business while maintaining strong client