Lead Commercial Roofing Service Manager

TalentSphere; Nashville (TN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Paid holidays

Job summary

TalentSphere in Nashville, TN is seeking an experienced Commercial Roofing Service Manager to own the service department. You will lead a team of about 10, oversee daily scheduling, coordinate with field and office staff, review service tickets, estimates and invoices, and drive profitability and growth.

You'll develop new business, build relationships with building owners and property managers, and implement a sales plan for the service division while ensuring top-tier client communication and

Qualifications

• 3+ years of commercial roofing, construction or related experience.
• Knowledge of commercial roofing systems, repairs and maintenance.
• Experience selling and estimating service work.
• Ability to read blueprints, specifications and contract documents.
• Experience managing customer accounts and developing new business.
• Previous leadership or team management experience.
• Understanding of labor, materials, budgets and job profitability.
• Strong organization and ability to manage multiple jobs and priorities.
• Comfortable working directly with building owners, property managers and contractors.

Responsibilities

• Lead and support a service team of approximately 10 people.
• Manage daily scheduling and communication with field crews and office staff.
• Review service tickets, inspections, estimates, scopes, proposals and invoices.
• Estimate and issue proposals for commercial roofing service and repair work.
• Manage service projects from initial customer request through completion and billing.
• Monitor labor, materials and job profitability.
• Meet with building owners, property managers, contractors and existing customers.
• Develop new business and grow existing service accounts.
• Build and execute a sales plan for the service department.
• Make sure customers receive timely communication and strong service.
• Assist with hiring, training and development of service employees.
• Review field performance and identify training needs.
• Work closely with operations and other departments.
• Assist with collections on service-related accounts when required.
• Track departmental performance and report monthly financial results to leadership.
• Keep safety, quality and profitability at the forefront of the department.

Skills

Leadership

Scheduling

Estimating

Sales

Customer relations

CRM systems

Budgeting

Blueprint reading

Communication

Tools

CRM systems

Microsoft Office

Job description

TalentSphere in Nashville, TN is seeking an experienced Commercial Roofing Service Manager to own the service department. You will lead a team of about 10, oversee daily scheduling, coordinate with field and office staff, review service tickets, estimates and invoices, and drive profitability and growth.

You'll develop new business, build relationships with building owners and property managers, and implement a sales plan for the service division while ensuring top-tier client communication and