Head of COG Reinsurance Services

Chubb External; Philadelphia (Philadelphia County); On-site; USD 180,000 - 240,000; Full time

Job summary

Chubb External is seeking a Head of COG Reinsurance Services to lead the Billing and Settlements towers, reporting to the SVP of COG Reinsurance Operations & Transformation. You will oversee end-to-end billing and collections across the Global Treaty reinsurance portfolio, driving standardization and performance through two towers and multiple stakeholders.

The ideal candidate brings 10+ years in reinsurance operations with a proven ability to lead through others, strong executive communication,

Qualifications

• Bachelor's degree in finance, accounting, or related field.
• Advanced degree or reinsurance-related certification (ARe, CPCU) a plus.
• 10+ years of reinsurance operations, finance, or accounting experience.
• Deep knowledge of reinsurance treaty mechanics (QS, XOL) and billing/collections processes.

Responsibilities

• Lead the COG Reinsurance Billing and Settlements teams; set goals and development plans.
• Own end-to-end billing and collections performance across Global Treaty, including statement issuance, cash application, aged debt, and SOX controls.
• Serve as the primary point of contact for external brokers and reinsurers and internal senior stakeholders on billing matters.
• Ensure desktop procedures, SOX documentation, and query management are current and consistently applied.
• Own the roadmap for process improvements and automation across Billing and Settlements; drive global process alignment.

Skills

Leadership

Executive communication

Cross-team collaboration

Strategic planning

Education

Bachelor's degree in finance or accounting

Advanced degree or reinsurance certification (ARe, CPCU)

Tools

Sapiens

PeopleSoft AR

Alteryx

Job description

The Head of COG Reinsurance Services leads the Billing and Settlements towers within COG Reinsurance Operations, reporting to the SVP, COG Reinsurance Operations & Transformation. This role manages is accountable for end-to-end billing and collections performance across the Global Treaty reinsurance portfolio. The ideal candidate is an experienced reinsurance operations leader who can manage through others and drive consistent standards across two operational teams.

Responsibilities

• Tower Leadership & People Management: Directly manage the COG Reinsurance Billing and the COG Reinsurance Settlements teams. Set individual and team goals and development planning across both towers. Own succession planning and career pathing for the two Tower Heads and their teams, including cross-tower rotation opportunities.
• Operational Oversight: Own end-to-end billing and collections performance across Global Treaty — statement issuance, cash application, aged debt, and SOX controls — holding both teams accountable to agreed KPIs.
• Stakeholder Management: Serve as the primary point of contact for external Brokers and Reinsurers and internal senior COG Finance, Ceded Re, and Regional Reinsurance Operations stakeholders on matters affecting Global Treaty Billing and Settlements.
• Process & Controls: Ensure desktop procedures, SOX documentation, and the query management framework are current and consistently applied across both towers.
• Process Improvement: Own the roadmap for structural process and automation improvements across Billing and Settlements, prioritizing initiatives with the teams. Assess and drive opportunities for global process alignment across COG, COG Regions, and North America.

• Bachelor's degree in finance, accounting, or a related field; advanced degree or reinsurance-related certification (ARe, CPCU) a plus.
• 10+ years of reinsurance operations, finance, or accounting experience.
• Deep knowledge of reinsurance treaty mechanics (QS, XOL) and reinsurance billing/collections processes.
• Familiarity with Sapiens or comparable reinsurance systems, PeopleSoft AR, and Alteryx and AI-enabled automation.
• Proven ability to lead through others and drive results across teams not directly performing the work.
• Excellent executive communication skills, with the ability to represent the function to senior management and external partners.