Head of COG Reinsurance Services

Chubb Ltd.; Philadelphia (Philadelphia County); On-site; USD 180,000 - 240,000; Full time

Job summary

Chubb European Group Ltd. seeks Head of COG Reinsurance Services to lead Billing and Settlements across the Global Treaty portfolio. You will manage two towers, set goals, and drive consistent standards through the teams.

The role requires end-to-end ownership of billing and collections performance, strong stakeholder management with external brokers and reinsurers, and rigorous SOX controls. You will develop desktop procedures and pursue automation and process improvements globally.

Qualifications

• Extensive experience leading global billing and settlements in reinsurance.
• Proven track record managing multiple teams and driving standards.
• Strong governance of KPIs and SOX-compliant processes.

Responsibilities

• Tower Leadership & People Management: Directly manage Billing and Settlements teams; set goals and succession plans.
• Operational Oversight: Own end-to-end billing and collections performance across Global Treaty with KPIs.
• Stakeholder Management: Primary contact for Brokers, Reinsurers and senior COG Finance stakeholders.
• Process & Controls: Maintain SOX docs and desktop procedures across both towers.
• Process Improvement: Roadmap for automation and global process alignment across COG and regions.

Skills

Tower leadership

People management

Billing & settlements

SOX controls

KPI management

Stakeholder management

Process improvement

Automation mindset

Job description

The Head of COG Reinsurance Services leads the Billing and Settlements towers within COG Reinsurance Operations, reporting to the SVP, COG Reinsurance Operations & Transformation. This role manages is accountable for end-to-end billing and collections performance across the Global Treaty reinsurance portfolio. The ideal candidate is an experienced reinsurance operations leader who can manage through others and drive consistent standards across two operational teams.

Responsibilities

• Tower Leadership & People Management:Directly manage the COG Reinsurance Billing and the COG Reinsurance Settlements teams. Set individual and team goals and development planning across both towers. Own succession planning and career pathing for the two Tower Heads and their teams, including cross-tower rotation opportunities.

• Operational Oversight:Own end-to-end billing and collections performance across Global Treaty — statement issuance, cash application, aged debt, and SOX controls — holding both teams accountable to agreed KPIs.

• Stakeholder Management:Serve as the primary point of contact for external Brokers and Reinsurers and internal senior COG Finance, Ceded Re, and Regional Reinsurance Operations stakeholders on matters affecting Global Treaty Billing and Settlements.

• Process & Controls:Ensure desktop procedures, SOX documentation, and the query management framework are current and consistently applied across both towers.

• Process Improvement:Own the roadmap for structural process and automation improvements across Billing and Settlements, prioritizing initiatives with the teams.Assess and drive opportunities for global process alignment across COG, COG Regions, and North America.