Head of COG Reinsurance Services

Chubb; Philadelphia (Philadelphia County); On-site; USD 180,000 - 250,000; Full time

Job summary

Chubb is seeking a strategic leader to serve as Head of COG Reinsurance Services, overseeing Billing and Settlements within COG Reinsurance Operations. The role reports to the SVP, COG Reinsurance Operations & Transformation and directs end-to-end billing, collections, and SOX controls across the Global Treaty reinsurance portfolio.

You will manage two Tower Heads and their teams, drive KPI performance, stakeholder alignment with external brokers and reinsurers, and lead process improvements and

Responsibilities

• Tower Leadership & People Management: Directly manage the COG Reinsurance Billing and the COG Reinsurance Settlements teams. Set individual and team goals and development planning across both towers. Own succession planning and career pathing for the two Tower Heads and their teams, including cross-tower rotation opportunities.

Job description

The Head of COG Reinsurance Services leads the Billing and Settlements towers within COG Reinsurance Operations, reporting to the SVP, COG Reinsurance Operations & Transformation. This role manages is accountable for end-to-end billing and collections performance across the Global Treaty reinsurance portfolio. The ideal candidate is an experienced reinsurance operations leader who can manage through others and drive consistent standards across two operational teams.

Responsibilities

• Tower Leadership & People Management:Directly manage the COG Reinsurance Billing and the COG Reinsurance Settlements teams. Set individual and team goals and development planning across both towers. Own succession planning and career pathing for the two Tower Heads and their teams, including cross-tower rotation opportunities.

• Operational Oversight:Own end-to-end billing and collections performance across Global Treaty — statement issuance, cash application, aged debt, and SOX controls — holding both teams accountable to agreed KPIs.

• Stakeholder Management:Serve as the primary point of contact for external Brokers and Reinsurers and internal senior COG Finance, Ceded Re, and Regional Reinsurance Operations stakeholders on matters affecting Global Treaty Billing and Settlements.

• Process & Controls:Ensure desktop procedures, SOX documentation, and the query management framework are current and consistently applied across both towers.

• Process Improvement:Own the roadmap for structural process and automation improvements across Billing and Settlements, prioritizing initiatives with the teams.Assess and drive opportunities for global process alignment across COG, COG Regions, and North America.