Head of Cloud Services Delivery Excellence

Lever, Inc.; Northern (KY); Hybrid; USD 145,000 - 242,000; Full time

Benefits offered by this job

Flexible work model

Paid parental leave

Certification reimbursement

Training reimbursement

Mental health support

Comprehensive insurance

Job summary

Coalfire is seeking a Senior Director, Cloud Services to lead the Cloud Services delivery across professional and managed services. You will partner with senior leaders to set delivery standards, monitor engagement health, and ensure on-time, high-quality service aligned to client needs.

You’ll guide engineering operations, collaborate with Sales, Advisory, Security, and cross-functional teams, drive GTM initiatives, and advance security outcomes for customers while building scalable governance

Qualifications

• Bachelor’s degree in a related field.
• 10+ years in cloud services or professional services operations.
• Proven leadership in delivery governance and client management.
• Experience with AWS/Azure/GCP platforms.

Responsibilities

• Lead Cloud Services delivery across professional and managed services teams.
• Establish delivery standards and monitor engagement health.
• Collaborate with Sales, Advisory, Security and cross-functional teams.
• Drive GTM initiatives and client security posture improvements.

Skills

Cloud leadership

Delivery governance

Operational metrics

Client communication

Executive briefings

GTM strategy

Education

Bachelor’s degree in related field

Job description

Coalfire is seeking a Senior Director, Cloud Services to lead the Cloud Services delivery across professional and managed services. You will partner with senior leaders to set delivery standards, monitor engagement health, and ensure on-time, high-quality service aligned to client needs.

You’ll guide engineering operations, collaborate with Sales, Advisory, Security, and cross-functional teams, drive GTM initiatives, and advance security outcomes for customers while building scalable governance