Senior Director of Cloud Services

Coalfire; Northern (KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Flexible work model

Parental leave

Certifications reimbursement

Mental health support

Comprehensive insurance

Job summary

Coalfire is seeking a Senior Director, Cloud Services to lead the operations for our Cloud Services organization across professional and managed services teams. You will partner with the VP and Managing Principal to establish delivery standards, monitor engagement health, and ensure cloud services are delivered on time with consistent quality and a client-focused approach.

You will provide technical and operational leadership across the full delivery lifecycle, collaborate with Delivery

Job description

Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.

But that’s not who we are – that’s just what we do.

We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.

POSITION SUMMARY:

The Senior Director, Cloud Services leads the operations for our Cloud Services organization across professional and managed services teams. In this role, you will partner with the Vice President and Managing Principal to establish delivery standards, drive mechanisms for monitoring engagement health, and ensure cloud services are delivered on time, with consistent quality and a clear focus on client needs.

As the Senior Director, Cloud Services, you will provide technical and operational leadership across the full Cloud Services delivery lifecycle. You will serve as the main delivery point of contact with Delivery Operations, Resource Management, and other cross-functional teams to ensure success for Cloud Services. You will support consultants and delivery leaders, identify and remove delivery risks, and create the processes, metrics, and accountability needed to scale high-quality cloud services. You will also serve as a trusted technical partner to Sales, Advisory, Security, and other cross-functional teams.

This role requires a deep understanding of engineering operations, customer advocacy, and strategic business alignment to help organizations optimize their security posture. The Senior Director will collaborate with clients, executive leadership, and technical teams to develop security engineering strategies, improve customer adoption, and enhance product-market alignment. Additionally, this role includes public speaking, cybersecurity evangelism, and leading go-to-market (GTM) initiatives to strengthen brand presence and community engagement.

Why You’ll Want to Join Us

At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.

Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at [e-mail].

Knowing that the way we experience AI may evolve over time, we will regularly review our approach to AI to stay aligned with current legislation and mitigate potential biases in our processes.