Director Cloud Services

Coalfire; Northern (KY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Paid parental leave

Certification and training reimburse

Digital mental health support

Comprehensive insurance options

Job summary

Coalfire is seeking a Director of Cloud Services to lead professional and managed services teams, shaping engagements and driving measurable outcomes across cloud offerings. You will build trusted client relationships and align scopes to move engagements forward with confidence.

This role requires deep technical fluency, strong business acumen, and the ability to communicate security concepts to executives. The position offers a flexible work model with home or office options to suit your needs.

Responsibilities

• Lead complex client engagements and drive measurable outcomes across the cloud services portfolio.
• Translate client needs into executable approaches and align with project management, sales, and engineering teams.
• Provide client-facing, commercial, technical, and delivery leadership across the engagement lifecycle.

Job description

Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.

But that’s not who we are - that’s just what we do.

We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.

POSITION SUMMARY:

The Director of Cloud Services is a leader professional and managed services teams driving customer-centric outcomes. The Director, Cloud Services can lead complex client engagements and help our teams deliver measurable outcomes across the cloud services portfolio. In this role, you will build trusted client relationships, shape well-defined scopes, and create the alignment needed to move engagements forward with confidence. You will support developing and executing the roll out of engineering governance mechanisms, establishing standards for training, evaluating, and managing the teams, and ensure the team has the guidance and technical details for executing their day to day tasks.

As the Director, Cloud Services, you will provide client-facing, commercial, technical, and delivery leadership across the full engagement lifecycle. You will translate client needs into executable approaches, interface effectively with project management, sales, and engineering teams, remove technical and delivery roadblocks, and ensure that engineering commitments are clearly understood and consistently delivered. This role requires strong technical fluency and sound judgment, but day-to-day hands-on engineering is not the primary expectation, you are able to evaluate engineers and architects on their performance. You will also serve as a trusted technical partner to Sales, Advisory, Security, and other cross-functional teams.

This role requires a deep understanding of engineering operations, customer advocacy, and strategic business alignment to help organizations optimize their security posture. The Director will collaborate with clients, executive leadership, and technical teams to develop security engineering strategies, improve customer adoption, and enhance product-market alignment. Additionally, this role includes public speaking, cybersecurity evangelism, and leading go-to-market (GTM) initiatives to strengthen brand presence and community engagement.

Why You’ll Want to Join Us

At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively - whether you’re at home or an office.

Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at [e-mail] .

Knowing that the way we experience AI may evolve over time, we will regularly review our approach to AI to stay aligned with current legislation and mitigate potential biases in our processes.