Head of Casino Surveillance & Compliance

Wind Creek Chicago Southland; East Hazel Crest (IL); On-site; USD 113,000 - 154,000; Full time

Benefits offered by this job

Group medical

Dental

Vision

Life insurance

401K with matching

EAP

Paid time off

Shift differential

Bonuses

Job summary

Wind Creek Chicago Southland is seeking a Director of Surveillance to manage daily operations of the Surveillance Department and support other Wind Creek Hospitality facilities. The role requires oversight, policy enforcement, and collaboration with law enforcement when needed.

The candidate will lead a team, ensure regulatory compliance, and drive improvements in internal controls and asset protection. Occasional travel and odd hours are expected.

Qualifications

• Bachelor’s Degree in a related field and 3 years’ experience in a Casino Surveillance Management position.
• Or seven (7) years’ experience in a Casino Surveillance Management position.
• Or five (5) years’ experience in a Surveillance Management position with Wind Creek Hospitality.
• Must possess excellent written and oral communication skills.
• Willing to work odd hours including nights, weekends, and holidays.
• Must have a valid State Driver’s License and insurable driving record.
• Must have an Occupational License under the Illinois Gaming Act.

Responsibilities

• Oversees all activities within the surveillance room.
• Ensures team compliance with regulations and procedures.
• Investigates and monitors illegal activity.
• Interacts with law enforcement as needed.
• Maintains and upgrades surveillance systems.
• Trains and supervises Surveillance Department staff.

Skills

Surveillance management

Team leadership

Policy compliance

Investigation

Communication skills

Education

Bachelor’s Degree in a Related Field

Job description

Wind Creek Chicago Southland is seeking a Director of Surveillance to manage daily operations of the Surveillance Department and support other Wind Creek Hospitality facilities. The role requires oversight, policy enforcement, and collaboration with law enforcement when needed.

The candidate will lead a team, ensure regulatory compliance, and drive improvements in internal controls and asset protection. Occasional travel and odd hours are expected.