Director of Casino Surveillance & Compliance

Wind Creek; Chicago (IL); On-site; USD 113,000 - 154,000; Full time

Benefits offered by this job

Group medical

Dental insurance

Vision Insurance

Life insurance

401K with matching

Shift differential

Discretionary quarterly bonuses

Job summary

Wind Creek Chicago Southland is hiring a Director of Surveillance to lead the Surveillance Department’s daily operations and guide security practices across Wind Creek Hospitality facilities. The role ensures compliance with Illinois Gaming Board standards and company policies while safeguarding assets.

You will supervise staff, coordinate with law enforcement, maintain surveillance systems, and implement internal controls, driving integrity and guest safety across the property.

Qualifications

• Bachelor’s Degree in a Related Field AND three (3) years’ experience in a Casino Surveillance Management position – required
• OR Seven (7) years’ experience in a Casino Surveillance Management position – required
• OR Five (5) years’ experience in a Surveillance Management position with Wind Creek Hospitality– required
• Knowledge of Illinois Gaming Board regulations- preferred
• Must possess excellent written and oral communication skills
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Responsibilities

• Oversees all activities within the surveillance room.
• Ensures that all team members comply with state regulations, company policies, and departmental procedures.
• Investigates and monitors any illegal activity.
• Questions or interrogates suspected offenders of misdemeanors or felony acts.
• Interacts with local, state, and federal law enforcement officials in the investigation of criminal activity.
• Oversees the maintenance and upgrade of the surveillance system.
• Advices management on internal control and policy improvements set forth to protect company assets.
• Trains and supervises team members within the Surveillance Department.

Skills

Communication skills

Leadership

Surveillance knowledge

Regulatory compliance

Education

Bachelor’s Degree in a Related Field

High School diploma or GED

Tools

Valid State Driver’s License

Job description

Wind Creek Chicago Southland is hiring a Director of Surveillance to lead the Surveillance Department’s daily operations and guide security practices across Wind Creek Hospitality facilities. The role ensures compliance with Illinois Gaming Board standards and company policies while safeguarding assets.

You will supervise staff, coordinate with law enforcement, maintain surveillance systems, and implement internal controls, driving integrity and guest safety across the property.