Head of Carrier Strategy & Partnerships

SURGE Staffing; Dublin (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

SURGE Staffing seeks a Director of Carrier Solutions to lead carrier strategy, strengthen transportation partnerships, and oversee daily performance of the Carrier Solutions department. You will develop a qualified carrier network, drive freight coverage, procurement, and service quality, while aligning resources with customer needs and growth.

The role requires coaching teams, performance management, and solving complex operational challenges in collaboration with executives and

Qualifications

• Strong communication, relationship-building, and negotiation skills.
• Proficiency in MS Outlook, Teams, Excel and Word.

Responsibilities

• Build and maintain relationships with carriers to support customer requirements and freight coverage.
• Oversee carrier engagement and ensure consistent execution across the department.
• Negotiate and manage carrier contracts, terms and renewals.
• Utilize market benchmarks to procure transportation services at competitive rates.
• Monitor market conditions impacting capacity, pricing, and service.

Skills

Communication

Relationship-building

Negotiation

MS Outlook

MS Teams

Excel

Word

Adaptability under pressure

Education

Bachelor’s degree + 1 year related experience

Associate degree + 2–3 years related experience

4–6 years related experience in lieu of degree

Job description

SURGE Staffing seeks a Director of Carrier Solutions to lead carrier strategy, strengthen transportation partnerships, and oversee daily performance of the Carrier Solutions department. You will develop a qualified carrier network, drive freight coverage, procurement, and service quality, while aligning resources with customer needs and growth.

The role requires coaching teams, performance management, and solving complex operational challenges in collaboration with executives and