Head of Building Experience & Workplace Services

Protingent; Bellevue (WA); On-site; USD 104,000 - 135,000; Full time

Job summary

Protingent in Bellevue/Everett, WA seeks a Manager, Building Experience and Workplace Services to lead Facilities Operations, Space Planning, and Employee Experience. You will supervise Facilities Technicians, coordinate vendors, and drive safety, reliability, and exceptional workplace service.

This role requires 8+ years in facilities management, multi-site oversight, strong leadership, and excellent communication.

Qualifications

• 8+ years of progressive facilities management experience overseeing multi-site operations.
• Experience supporting geographically dispersed facilities across multiple U.S. states and international locations.
• Bachelor’s degree or equivalent experience.
• Demonstrated leadership managing teams in fast-paced environments with cross-functional collaboration.
• Strong vendor management experience.
• Excellent communication and interpersonal skills.
• Proven ability to build relationships with stakeholders and manage sensitive information.
• Ability to develop, document, and maintain SOPs, policies, and work plans.

Responsibilities

• Lead daily facilities operations and maintenance for multiple sites, ensuring safety, reliability, and uninterrupted business operations.
• Supervise Facilities Technicians and staff; prioritize work and monitor preventive/corrective repairs and service quality.
• Coordinate maintenance schedules and inspections to meet safety, health, accessibility, and regulatory requirements.
• Oversee vendor performance; review work, ensure SLAs, and address safety or quality concerns.
• Support workplace planning, space optimization, seating mappings, and collaboration with landlords and internal teams.
• Provide front desk support coordination with Security and Events for smooth operations and executive events.
• Manage inventory and procurement; control costs and coordinate logistics for office supplies.

Skills

Leadership

Vendor management

Communication skills

Stakeholder management

Team leadership

Cross-functional collaboration

Integrity & discretion

Process documentation

Education

Bachelor’s degree or equivalent

Tools

Concur

Jira

Lobby Track

Microsoft Office Suite

Visio

Job description

Protingent in Bellevue/Everett, WA seeks a Manager, Building Experience and Workplace Services to lead Facilities Operations, Space Planning, and Employee Experience. You will supervise Facilities Technicians, coordinate vendors, and drive safety, reliability, and exceptional workplace service.

This role requires 8+ years in facilities management, multi-site oversight, strong leadership, and excellent communication.