Facilities Coordinator

Alexandria Real Estate Equities, Inc.; Seattle (WA); Hybrid; USD 49,676 - 56,302; Full time

Benefits offered by this job

100% company-paid premiums (health)

401(k) profit-sharing

Paid time off and holidays

Parental leave

Rewards and recognitions

Volunteer time off

Wellness incentives

Mentoring

Life insurance

Job summary

Alexandria Real Estate Equities, Inc. is seeking a motivated, tenant-focused Facilities Coordinator to support the day-to-day operations of our Seattle/Bothell portfolio.

This role suits a facilities or property management professional with one+ year of experience aiming to deepen knowledge of building operations, vendor management, capital projects, and tenant services. You will work with Facilities and Property Management teams to ensure buildings run smoothly, service requests are resolved

Qualifications

• 1+ year in facilities or property management or related field.
• Experience with building operations and vendor management.
• Familiarity with CMMS/Angus and project management software.

Responsibilities

• Coordinate daily operations of third-party service providers (janitorial, maintenance, security, parking).
• Serve as primary contact for tenants, coordinate maintenance requests and project updates.
• Monitor tenant work orders for quality and timely resolution.
• Maintain accurate tenant/vendor records including insurance certificates.
• Assist with CMMS (Angus) administration and preventative maintenance.

Skills

Customer service mindset

Strong communication

Organizational skills

Problem-solving

Team collaboration

Education

Bachelor’s degree preferred

Tools

CMMS (Angus)

BAS/BMS

Unifier

Microsoft Office Suite

Job description

Note: This role can be based out of our Seattle or Bothell office.

We are seeking a motivated, tenant‑focused Facilities Coordinator to support the day‑to‑day operations of our premier commercial real estate portfolio. This role is ideal for a facilities or property management professional with one or more years of experience who is looking to expand their knowledge of building operations, vendor management, capital projects, and tenant services.

Working closely with the Facilities and Property Management teams, you will help ensure buildings operate efficiently, service requests are resolved promptly, and tenants receive an exceptional experience. The position offers broad exposure to facility operations, preventative maintenance programs, capital improvement projects, and cross‑functional collaboration, providing an excellent foundation for career growth within commercial real estate and facilities management.

Essential Duties & Responsibilities

• Coordinate the daily operations of third‑party service providers, including janitorial, maintenance, security, and parking garage teams, helping ensure building services meet operational and tenant expectations.
• Serve as a primary point of contact for tenants, coordinating maintenance requests, communicating project updates and ensuring timely resolution of service issues.
• Monitor and follow up on tenant work orders to verify quality, responsiveness and overall customer satisfaction.
• Support facility operations by maintaining accurate tenant and vendor records, including certificates of insurance through third‑party compliance platforms.
• Assist with the administration and continuous improvement of computerized maintenance management systems (CMMS), including Angus, to support preventative maintenance and work order tracking.
• Provide operational support for capital improvement projects through Unifier, including project setup, budget updates, invoice processing and project documentation.
• Coordinate tenant meetings by preparing agendas, scheduling participants and documenting follow‑up actions.
• Draft and distribute tenant communications regarding building operations, maintenance activities, events and property updates.
• Assist in planning and executing tenant engagement programs and property events.
• Support regional facilities leadership with operational reporting, scheduling, expense management and other business support functions.
• Participate in special projects and cross‑functional initiatives that enhance building operations, tenant experience and operational efficiency.

Qualifications & Experience

• Bachelor’s degree preferred.
• Minimum 1 year of experience in facilities management, property management, commercial real estate, building operations or a related field preferred.
• Working knowledge of commercial building systems, preventative maintenance practices and facility operations.
• Familiarity with property management or CMMS platforms (such as Angus), building automation systems (BAS/BMS) or project management software is preferred.
• Experience supporting vendor coordination and contractor management is highly desirable.
• Strong customer service mindset with the ability to build positive relationships with tenants, vendors and internal stakeholders.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, Word and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• Demonstrated problem‑solving skills, attention to detail and ability to work independently while collaborating across teams.

The expected base hourly wage range for this position is $36.06 – $40.87 USD hourly, plus annual discretionary bonus. This hourly wage range is an estimate, and the actual hourly wage may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location and the Company’s compensation practices.

Please see a summary of our benefits here: https://benefitssummary.blob.core.windows.net/benefitshosting/Benefit_Summary_for_WA_Candidates.pdf

Benefits

• 100% company‑paid premiums (top‑tier health, dental and vision plan for you and your family)
• Generous 401(k) profit‑sharing plan
• Significant paid time off and holiday time
• Paid parental leave
• Generous rewards and recognitions
• Annual company‑paid time off for volunteering
• Wellness and fitness incentives
• Mentoring and career development opportunities
• Life insurance, disability plans and an Employee Assistance Program

The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family‑care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information or sexual orientation.