Head of Application Management & Strategy

Northeastern University

Boston (MA)

On-site

USD 114,000 - 165,000

Full time

9 days ago

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Job summary

Northeastern University in Boston seeks a strategic Director of Application Management to lead Advancement's technology applications and platforms, acting as Product Owner for Advancement applications, translating business needs into scalable tech solutions that support fundraising, engagement, stewardship, and operations.

The role collaborates with ITS, vendors, and university partners to drive a modern application portfolio, improve user experience, and maximize value of enterprise platforms

Qualifications

Bachelor's degree required.
7+ years in advancement technology or related field.
Experience managing enterprise applications and technology projects.
Experience supervising professional staff and managing competing priorities.

Responsibilities

Lead development and execution of the Advancement technology roadmap.
Serve as Product Owner for Advancement applications and establish governance processes.
Oversee application delivery projects from planning to adoption.
Act as liaison between Advancement and ITS; coordinate with vendors and partners.
Provide leadership to Application Management staff and drive user experience improvements.

Skills

CRM systems

Advancement technology

Enterprise application management

Product ownership

Agile methodologies

Education

Bachelor's degree

Master's degree (preferred)

Tools

Salesforce

Marketing Cloud

Experience Cloud

Cvent

Shopify

Job description

The role collaborates with ITS, vendors, and university partners to drive a modern application portfolio, improve user experience, and maximize value of enterprise platforms

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