Head of AI Strategy & Operations

Ladders; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible time off

Medical, dental, and vision plans

401(k) retirement savings with company

Health savings account contributions

Life, accident, and disability cover

Job summary

Ladders is seeking a Head of AI Strategy & Operations to shape the enterprise AI agenda, balancing innovation with governance and operational discipline. Remote role for US-based candidates, with collaboration across business, legal, and technical stakeholders to move AI initiatives from idea to execution at scale.

You will drive prioritisation of AI opportunities, establish governance, translate regulatory obligations into practical AI requirements, and ensure successful delivery through clear

Qualifications

• 6+ years of experience in AI or technology strategy leading complex initiatives across teams.
• Experience establishing AI governance, standards, and adoption programs.
• Practical knowledge of large language models, workflow automation, and AI evaluation for prototyping solutions.
• Ability to translate business problems into actionable requirements with measurable results.
• Strong communication and negotiation skills, with the ability to explain technical topics clearly and lead without direct authority.

Responsibilities

• Shape and develop the enterprise AI strategy and investment priorities.
• Identify and prioritize promising AI opportunities with business and technical leaders.
• Establish AI governance with clear risk categories and approval processes.
• Translate legal and regulatory obligations into practical AI requirements.
• Define responsibilities and handoffs throughout the AI project lifecycle.
• Maintain visibility of AI initiatives, tools, and associated risks company-wide.
• Support employee adoption through training, guides, and an AI champion network.

Skills

AI strategy

Governance & compliance

Stakeholder management

Large language models

Workflow automation

Clear communication

Job description

For our client, we are seeking a Head of AI Strategy & Operations to join the team of a leader in the Information Technology space.

This leader will shape the enterprise AI agenda, balancing innovation with governance and operational discipline across the organization. The role will partner closely with business, legal, and technical stakeholders to identify high-value opportunities, set priorities, and put in place practical standards that enable responsible AI adoption. You will also help create the structure, visibility, and internal support needed to move AI initiatives from idea to execution at scale.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Shape and develop the enterprise AI strategy and investment priorities.
• Identify and prioritize promising AI opportunities with business and technical leaders.
• Establish AI governance with clear risk categories and approval processes.
• Translate legal and regulatory obligations into practical AI requirements.
• Define responsibilities and handoffs throughout the AI project lifecycle.
• Maintain visibility of AI initiatives, tools, and associated risks company-wide.
• Support employee adoption through training, guides, and an AI champion network.

Qualifications

• 6+ years of experience in AI or technology strategy, leading complex initiatives across teams.
• Experience establishing AI governance, standards, and adoption programs.
• Practical knowledge of large language models, workflow automation, and AI evaluation for prototyping solutions.
• Ability to translate business problems into actionable requirements with measurable results.
• Strong communication and negotiation skills, with the ability to explain technical topics clearly and lead without direct authority.
• Relevant credentials in AI governance or equivalent practical experience.

Benefits

• Flexible time off and comprehensive medical, dental, and vision plans.
• Family planning benefits and a 401(k) retirement savings plan with company match.
• Health savings account with company contributions and flexible spending account.
• Life, accident, and disability coverage, along with business travel insurance.
• Employee assistance programs and other well-being benefits.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.