Head of AI-Driven Business Operations

SnapMagic; San Francisco (CA); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) (non-matching)

Commuter benefits

Catered lunches on in-office days

Collaborative fast-moving team

Job summary

SnapMagic is seeking a Head of Business Operations to join our leadership team and drive strategy and execution across the company. This high-impact leader will move fluidly between broad, company-level planning and detailed, hands-on implementation, leveraging AI, automation, and systems to multiply output.

You will partner with the CEO and functional leads to turn priorities into clear plans, operating systems, automated workflows, and sustained follow‑through, shaping recruiting operations,

Qualifications

• Leadership experience in shaping company-wide operating systems and processes.
• Proven ability to translate strategic priorities into actionable plans and workflows.
• Experience building AI-enabled automation to scale operations.

Responsibilities

• Partner with the CEO and leadership team on strategic priorities across business operations, GTM execution, recruiting, internal systems, and company planning
• Identify repetitive, manual, or coordination-heavy work and replace it with better systems, automation, AI workflows, or vendor leverage
• Turn ambiguous business problems into clear plans, owners, timelines, and measurable outcomes
• Run and continuously improve the company’s weekly, monthly, and quarterly operating rhythms with discipline and consistency
• Design trigger-based workflows and automation so execution does not rely on memory, meetings, or manual follow-up
• As SnapMagic evolves into an AI-native company, you will be expected to actively identify, define, build, and improve AI-enabled workflows that multiply team leverage
• Own recruiting operations, onboarding, and key internal workflows that help the team run smoothly
• Maintain clean, reliable systems across HubSpot, financial tooling, documentation, and internal workflows
• Help drive GTM operating cadence, including pipeline hygiene, customer follow-through, reporting, and cross-functional execution
• Design, automate, and improve processes — while ensuring things work accurately before they are automated
• Design systems that reduce coordination overhead and multiply team leverage
• Partner on strategic company initiatives, including new product launches, 0→1 GTM motions, AI-native operating workflows, and cross-functional execution priorities

Skills

Strategic planning

Operational leadership

Automation & AI workflows

GTM execution

Recruiting operations

Tools

HubSpot

Financial tooling

Job description

SnapMagic is seeking a Head of Business Operations to join our leadership team and drive strategy and execution across the company. This high-impact leader will move fluidly between broad, company-level planning and detailed, hands-on implementation, leveraging AI, automation, and systems to multiply output.

You will partner with the CEO and functional leads to turn priorities into clear plans, operating systems, automated workflows, and sustained follow‑through, shaping recruiting operations,