Head of Advancement Operations & Strategy

Teton Science Schools; Wyoming (MI); On-site; USD 120,000 - 190,000; Full time

Job summary

Teton Science Schools seeks a strategic Head of Development Operations to architect donor systems and drive efficiency across annual giving, major gifts, and campaigns. You will enable executives, the board, and development staff with dashboards, data integrity, and scalable processes.

Lead CRM governance, forecasting, and compliance while aligning fundraising initiatives with program goals in a growth-oriented nonprofit setting.

Qualifications

• 5–7+ years of senior-level experience in development operations, advancement services, or fundraising infrastructure.
• Demonstrated success managing CRMs (Salesforce preferred), donor data, gift processing, reporting, and compliance.
• Proven ability to support executive leadership and trustees with high-quality insights, analysis, and clear reporting.
• Strong project management, systems thinking, attention to detail, and discretion.

Responsibilities

• Lead development operations with rigor, accuracy, and scalability.
• Oversee CRM strategy and administration (Salesforce), gift processing, data integrity, and reporting.
• Establish and maintain SOPs for acknowledgments, receipting, pledges, gift restrictions, and compliance.
• Translate data into actionable insights through dashboards, forecasting, and analytics to guide fundraising decisions.
• Provide strategic leadership for the annual fund, including planning, projections, and performance analysis.
• Guide moves management across the donor pipeline, from entry-level donors to major and transformational gift prospects.
• Partner with leadership to grow donor acquisition, retention, and upgrades.
• Oversee solicitation strategy, messaging alignment, and campaign execution in collaboration with Marketing and program leaders.
• Provide operational leadership for major gifts, multi-year commitments, and restricted funds.
• Manage pledge schedules, reminders, and fulfillment tracking with precision and consistency.
• Ensure donor intent, recognition, and stewardship commitments are accurately reflected across systems and communications.
• Partner closely with the Executive Director on pipeline strategy, prospect planning, and forecasting.
• Prepare board and Development Committee materials, dashboards, and reports that support effective governance and fundraising action.
• Equip board members and volunteer solicitors with research, briefings, and follow-through systems to increase confidence and outcomes.
• Collaborate closely with Finance on reconciliation, restricted fund tracking, gift recording, and audit readiness.
• Maintain compliance with IRS regulations, donor privacy standards, and ethical fundraising best practices.
• Lead and mentor development operations staff and contractors, as applicable.
• Identify opportunities to streamline workflows and improve donor experience across giving and stewardship touchpoints.
• Serve as a strategic thought partner on fundraising infrastructure as TSS grows.

Skills

Salesforce CRM

Donor data management

Campaign analytics

Board governance support

Project management

Tools

Salesforce

Job description

Teton Science Schools seeks a strategic Head of Development Operations to architect donor systems and drive efficiency across annual giving, major gifts, and campaigns. You will enable executives, the board, and development staff with dashboards, data integrity, and scalable processes.

Lead CRM governance, forecasting, and compliance while aligning fundraising initiatives with program goals in a growth-oriented nonprofit setting.