Head Cashier & Customer Experience Leader

Lowe's; Siloam Springs (AR); Hybrid; USD 15,000 - 19,000; Full time

Job summary

Lowe's is seeking a customer-service oriented associate to join our front-end team. You will assist customers, locate merchandise, process transactions, and ensure a smooth checkout experience while upholding Lowe's policies.

The role emphasizes teamwork, accuracy in handling payments, loss prevention awareness, and helping customers with loading and checkout efficiency at our stores.

Qualifications

• High school diploma or GED.
• Experience using a computer and common retail tech is <1 year.
• 1 year of cashier experience in retail.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Provides SMART customer service following Lowe's policies and programs.
• Greet customers, assist in locating and loading merchandise.
• Answer questions and guide customers through projects and store areas.
• Process transactions, returns, and refunds per guidelines.
• Train and coach associates in store duties and sales opportunities.

Skills

Customer service

Cashier

Retail sales

POS system

Education

High school diploma/GED

Tools

POS system

Smartphone/tablet use

Job description

Lowe's is seeking a customer-service oriented associate to join our front-end team. You will assist customers, locate merchandise, process transactions, and ensure a smooth checkout experience while upholding Lowe's policies.

The role emphasizes teamwork, accuracy in handling payments, loss prevention awareness, and helping customers with loading and checkout efficiency at our stores.