Head Cashier & Customer Experience Leader

Lowe's; Commerce Charter Township (MI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe's is hiring a customer service associate in Michigan. The role involves assisting customers, demonstrating products, and guiding purchases. You will operate the cash register, process transactions, and help with loading merchandise while upholding Lowe's policies and safety standards.

Ideal candidates have a high school diploma or GED and some retail cashier experience. The position emphasizes teamwork, accuracy, and proactive customer assistance on the sales floor.

Qualifications

• Basic retail customer service experience preferred.
• Experience assisting customers with locating and choosing products.
• Ability to operate a cash register and process transactions.

Responsibilities

• Provides customer service following Lowe's policies and programs.
• Helps customers locate, demonstrate, and load merchandise as needed.
• Responds to questions and guides customers through projects in-store.
• Communicates stock and warranty information related to Lowe's programs.
• Coaches and trains associates in departmental duties and sales opportunities.
• Handles sales transactions, returns, and refunds per guidelines.
• Manages daily cash and ensures security and accuracy at checkout.
• Inspects returns and assists with loading orders as required.
• Looks up product information and price match details.
• Maintains store cleanliness and safe working conditions.

Education

High school diploma or GED

Tools

Cash register

Job description

Lowe's is hiring a customer service associate in Michigan. The role involves assisting customers, demonstrating products, and guiding purchases. You will operate the cash register, process transactions, and help with loading merchandise while upholding Lowe's policies and safety standards.

Ideal candidates have a high school diploma or GED and some retail cashier experience. The position emphasizes teamwork, accuracy, and proactive customer assistance on the sales floor.