Head Cashier & Customer Experience Leader

Lowe's; Lakewood (WA); Hybrid; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) plan

Paid time off

Job summary

Lowe’s is seeking a frontline associate to deliver exemplary customer service, assist customers with shopping, and operate cash registers with accuracy. The role emphasizes helping customers find products, loading merchandise, and guiding project needs.

The position requires a high school diploma or GED, with at least 1 year of retail cashier experience. Benefits include insurance, paid time off, and a retirement plan for eligible associates.

Qualifications

• High school diploma or GED, or equivalent experience.
• 1 year retail cashier experience.
• Less than 1 year using a computer.
• Less than 1 year using common retail tech (smartphones, tablets).
• Ability to obtain sales-related licensure if required by law.

Responsibilities

• Provide SMART customer service per Lowe's policies.
• Assist customers in locating, selecting, and loading merchandise.
• Answer questions and guide customers through projects in-store.
• Explain product features, benefits, and warranty information.

Skills

Customer service

Sales orientation

Leadership

Coaching/mentoring

Education

High school diploma or GED

Job description

Lowe’s is seeking a frontline associate to deliver exemplary customer service, assist customers with shopping, and operate cash registers with accuracy. The role emphasizes helping customers find products, loading merchandise, and guiding project needs.

The position requires a high school diploma or GED, with at least 1 year of retail cashier experience. Benefits include insurance, paid time off, and a retirement plan for eligible associates.