HCV Specialist - Housing Vouchers & Client Support

Housing Authority of Joliet; Joliet (IL); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Housing Authority of Joliet seeks a dedicated HCV Specialist to provide administrative support for housing choice voucher program clients in line with SEMAP, HUD, and HAJ policies. You will process applications, verify income, determine eligibility, and inform applicants of admission or declination.

Daily duties include re-certifications, contract setups, rent calculations, responding to inquiries, and preparing monthly reports.

Qualifications

• High School Diploma and two years relevant housing/occupancy specialist, affordable housing case management or related work in property management/public housing.
• Associate’s degree preferred in Finance, IT, Urban Planning, Business/Public Administration or related field.

Responsibilities

• Schedule, interview and process applicants or clients seeking HCV program assistance and explain questions.
• Review applications, verifies income and background, references and household composition to determine eligibility and notify applicants of admission or declination.
• Conduct program briefings for HAJ applicants/clients new to the program.
• Set up contract agreements, calculates rent, work with landlords to resolve issues.
• Perform re-certifications annually or interim as required by HUD/HAJ policy.
• Respond to inquiries and document issues in the file.
• Prepare monthly reports.

Skills

Interpersonal communication

Planning

Multitasking

Attention to detail

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Housing Authority of Joliet seeks a dedicated HCV Specialist to provide administrative support for housing choice voucher program clients in line with SEMAP, HUD, and HAJ policies. You will process applications, verify income, determine eligibility, and inform applicants of admission or declination.

Daily duties include re-certifications, contract setups, rent calculations, responding to inquiries, and preparing monthly reports.